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Photo not found?

DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
edited August 1, 2006 in SmugMug Support
I'm getting a few (7 I know of) "photo not found" errors in this gallery. Any ideas?

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 10, 2006
    DJ-S1 wrote:
    I'm getting a few (7 I know of) "photo not found" errors in this gallery. Any ideas?
    I see 40 photos in that gallery ne_nau.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited July 10, 2006
    Yup, I see 40 photos and 7 blanks. I mean 33 and 7 blanks!
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 10, 2006
    DJ-S1 wrote:
    Yup, I see 40 photos and 7 blanks. <img src="https://us.v-cdn.net/6029383/emoji/ne_nau.gif&quot; border="0" alt="" > <edit> I mean 33 and 7 blanks! </edit>
    Shift+refresh at the same time please, in Firefox
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited July 10, 2006
    Okay, that did it. So refresh in FF doesn't really refresh? lol3.gif I'm new to it obviously, trying to break my IE habit.

    But I'm curious why they showed up as "photo not found" to begin with. Is that just a timed out net connection or a smugmug database hiccup?

    Thanks Andy -
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    SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited July 10, 2006
    DJ-S1 wrote:
    Okay, that did it. So refresh in FF doesn't really refresh? lol3.gif I'm new to it obviously, trying to break my IE habit.

    But I'm curious why they showed up as "photo not found" to begin with. Is that just a timed out net connection or a smugmug database hiccup?

    Thanks Andy -

    We did have a slight hiccup with our photo processing today. I'm not sure if that was the cause or not though.
    SmugMug Product Manager
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    DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited July 10, 2006
    Sheaf wrote:
    We did have a slight hiccup with our photo processing today. I'm not sure if that was the cause or not though.
    No, these are oldies. No worries, just curious.
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    DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited August 1, 2006
    Okay, this time a whole gallery is "Photo Not Found".

    http://davidjames.smugmug.com/gallery/145698

    What's up? (and shift+refresh didn't fix it)

    This is an old gallery I haven't touched in a while. Is this just what happens when one of your servers hiccups, or am I doing something? I just added sitemeter to my footer, but I don't think that could do it.
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    DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited August 1, 2006
    They are back. Just a glitch, I guess.
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    WirelessWireless Registered Users Posts: 162 Major grins
    edited August 1, 2006
    It's not part of the photo processing. An older server recently blew a power supply, and had returned from RMA. It was being swapped back in this afternoon (as well as some agony last night from its older, temporary replacement).

    Of course, what should have happened when that server was offline, didn't (i.e. secondary images served up from alternate locations). That was a software problem, and it has been identified and fixed. Sorry about that. :)
    wireless.SmugMug.com
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    DJ-S1DJ-S1 Registered Users Posts: 2,303 Major grins
    edited August 1, 2006
    No problem, thanks for the info.
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