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Can't change prices.

yoyoboyyoyoboy Registered Users Posts: 42 Big grins
edited January 22, 2007 in SmugMug Pro Sales Support
I'm making a gallery public, and I can't adjust the prices to what I want to charge- It says "getting prices" in the top left corner(I'm reusing prices from another gallery) but nothing happens... Help?
my smugmug name is brendanl.smugmug.com
the gallery I need to change is http://brendanl.smugmug.com/gallery/2360519/1/123616555#123617082
The prices I want are from the Gallery 'Comedy of Errors'
Could you also make these my default Portfolio prices?
Thanks

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 22, 2007
    yoyoboy wrote:
    I'm making a gallery public, and I can't adjust the prices to what I want to charge- It says "getting prices" in the top left corner(I'm reusing prices from another gallery) but nothing happens... Help?
    my smugmug name is brendanl.smugmug.com
    the gallery I need to change is http://brendanl.smugmug.com/gallery/2360519/1/123616555#123617082
    The prices I want are from the Gallery 'Comedy of Errors'
    Could you also make these my default Portfolio prices?
    Thanks
    It's a bug. We'll fix it.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    yoyoboyyoyoboy Registered Users Posts: 42 Big grins
    edited January 22, 2007
    Thanks for the heads up, any idea when it will be finnished?
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 22, 2007
    yoyoboy wrote:
    Thanks for the heads up, any idea when it will be finnished?
    when we fix it. we WILL fix it... I can't say when. Please standby...
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    yoyoboyyoyoboy Registered Users Posts: 42 Big grins
    edited January 22, 2007
    Andy wrote:
    when we fix it. we WILL fix it... I can't say when. Please standby...

    BOO you guys SUCK! I'm changing to another hosting service....






    O wait, there isn't anything out there that compares to the quality of support and hosting that smugmug providesiloveyou.gif
    I'm liking the updates, except for the bugs that is.wings.gif
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 22, 2007
    yoyoboy wrote:
    BOO you guys SUCK! I'm changing to another hosting service....






    O wait, there isn't anything out there that compares to the quality of support and hosting that smugmug providesiloveyou.gif
    I'm liking the updates, except for the bugs that is.wings.gif

    rolleyes1.gifrolleyes1.gifrolleyes1.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    JFreemanJFreeman Registered Users Posts: 68 Big grins
    edited January 22, 2007
    I found the same problem, all the manual adjustments to pricing work fine (clear/increase/decrease/etc) but trying to copy previous gallery pricing is bonked. But the bulk gallery pricing still works. So click on that, choose the previously priced gallery in the drop down and then only choose the gallery you want to price then save it.
    http://www.joshfreeman.com
    http://joshfreeman.smugmug.com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 22, 2007
    JFreeman wrote:
    I found the same problem, all the manual adjustments to pricing work fine (clear/increase/decrease/etc) but trying to copy previous gallery pricing is bonked. But the bulk gallery pricing still works. So click on that, choose the previously priced gallery in the drop down and then only choose the gallery you want to price then save it.
    we've fixed it internally, hang in there thumb.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
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