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waynedsargentwaynedsargent Registered Users Posts: 100 Big grins
edited March 14, 2007 in SmugMug Pro Sales Support
I have a customer that did not recieve their phot order. It says shipped. It is only a single print what should I do? Am I out the sale???
www.sargentphotography.org

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    BarbBarb Administrators Posts: 3,352 SmugMug Employee
    edited March 14, 2007
    waynedsargent wrote:
    I have a customer that did not recieve their phot order. It says shipped. It is only a single print what should I do? Am I out the sale???

    Hi :)

    Please email our help desk

    http://www.smugmug.com/help/emailreal

    and we'll take care of it for you :) You are not out the sale at all! Please include the customer's name and/or order number and we'll take care of it :)
    Barb
    Smug since 2006
    SmugMug Help
    PhotoscapeDesign
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