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Big problem using IE on MAC

oxy8384oxy8384 Registered Users Posts: 389 Major grins
edited July 2, 2007 in SmugMug Support
A client of mine has tried to log onto their SmugMug site using IE on a MAC (WHY?!):rolleyes (I don't have the version #s for OS or IE, yet.)

Anyway, they were able to login, but then no other buttons seem to work. Some links show the pointer cursor when hovered; others do not. None do anything when they click. Worst thing is, they can't logout, either. SmugMug seems to think they're still logged in even after days of not visiting. (Fortunately, they also have a PC for maintenance, but all their photos are on the MAC as is their post-processing app.

I am a MAC moron, so I can't help. Is there some easy way to get this to work? Should they just use [insert another browser name, here], instead?

Thanks,

Bill

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    ivarivar Registered Users Posts: 8,395 Major grins
    edited June 29, 2007
    Hi Bill,

    IE for Mac has been declared dead long time ago, I'm sorry. We don't support that in any way, shape or form. Microsoft doesn't even support it any more.

    http://blogs.smugmug.com/don/2005/06/30/time-to-bite-the-bullet-death-to-ie5/
    (note the date of the post mwink.gif )

    Please have your clients use Firefox or Safari thumb.gif
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    oxy8384oxy8384 Registered Users Posts: 389 Major grins
    edited June 29, 2007
    Thanks, Ivar.
    ivar wrote:
    Hi Bill,

    IE for Mac has been declared dead long time ago, I'm sorry. We don't support that in any way, shape or form. Microsoft doesn't even support it any more.

    http://blogs.smugmug.com/don/2005/06/30/time-to-bite-the-bullet-death-to-ie5/
    (note the date of the post mwink.gif )

    Please have your clients use Firefox or Safari thumb.gif

    What a waste of bandwidth, then! Looks like I've got some thumpin' to do....rolleyes1.gif

    IE is dead! Long live IE!

    Thanks,

    Bill
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    Mike LaneMike Lane Registered Users Posts: 7,106 Major grins
    edited June 29, 2007
    oxy8384 wrote:
    IE is dead! Long live IE!
    lol3.gif
    Y'all don't want to hear me, you just want to dance.

    http://photos.mikelanestudios.com/
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited June 29, 2007
    oxy8384 wrote:
    A client of mine has tried to log onto their SmugMug site using IE on a MAC
    By my reckoning, the last version of IE for the Mac was 5.2.3 in 2003. As with IE 7 in 2007, it was a crock - biff it! nod.gif
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    RichardRichard Administrators, Vanilla Admin Posts: 19,937 moderator
    edited July 1, 2007
    ivar wrote:

    Please have your clients use Firefox or Safari thumb.gif

    My most loyal fans (my parents) have the original iMac. It runs OS-9 and is not upgradeable to OS-X. Neither Firefox nor Safari will run on it, and sadly, IE5 and Netscape were the best options. Given the limited use that the machine gets, a new machine doesn't make much sense for them.

    It has always surprised me that consumers have not rebelled at the insane pace of computer obsolescence. Can you imagine the outrage if you could no longer find the right gasoline for a six year old car?

    Regards,
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    oxy8384oxy8384 Registered Users Posts: 389 Major grins
    edited July 1, 2007
    On the other hand....
    rsinmadrid wrote:
    My most loyal fans (my parents) have the original iMac. It runs OS-9 and is not upgradeable to OS-X. Neither Firefox nor Safari will run on it, and sadly, IE5 and Netscape were the best options. Given the limited use that the machine gets, a new machine doesn't make much sense for them.

    It has always surprised me that consumers have not rebelled at the insane pace of computer obsolescence. Can you imagine the outrage if you could no longer find the right gasoline for a six year old car?

    Regards,

    ...if that new car only cost $1000, went 500mph, held 30 people, and you could survive a 100mph collision, why wouldn't you upgrade? The trade-offs are significant. My first PC in '86 was a $3800 286, blah, blah, blah. (Don't want to think what that would be in 2007 dollars!) My latest - a $400 dual-core AMD64-bit, 1GB RAM and a 250GB hard drive.ne_nau.gif

    It's a real dilemma.

    Bill
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    RichardRichard Administrators, Vanilla Admin Posts: 19,937 moderator
    edited July 1, 2007
    oxy8384 wrote:
    ...if that new car only cost $1000, went 500mph, held 30 people, and you could survive a 100mph collision, why wouldn't you upgrade? The trade-offs are significant. My first PC in '86 was a $3800 286, blah, blah, blah. (Don't want to think what that would be in 2007 dollars!) My latest - a $400 dual-core AMD64-bit, 1GB RAM and a 250GB hard drive.<img src="https://us.v-cdn.net/6029383/emoji/ne_nau.gif&quot; border="0" alt="" >

    It's a real dilemma.

    Bill

    Well, let's say that I only use my car to go grocery shopping in my neighborhood--which has a 30mph limit--and that it's in fine mechanical condition. The benefits of the new model don't give me anything, yet I am being forced to shell out $1,000.

    Don't misunderstand me. I was a professional programmer when you got your first PC and am delighted that their power has increased so dramatically over the years. Still, I think that software developers need to pay more attention to backwards compatibility and give less emphasis to eye candy that does not improve either functionality or usability.

    </rant>
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    oxy8384oxy8384 Registered Users Posts: 389 Major grins
    edited July 2, 2007
    true 'nuf!
    rsinmadrid wrote:
    Well, let's say that I only use my car to go grocery shopping in my neighborhood--which has a 30mph limit--and that it's in fine mechanical condition. The benefits of the new model don't give me anything, yet I am being forced to shell out $1,000.

    Don't misunderstand me. I was a professional programmer when you got your first PC and am delighted that their power has increased so dramatically over the years. Still, I think that software developers need to pay more attention to backwards compatibility and give less emphasis to eye candy that does not improve either functionality or usability.

    </rant>

    I actually agree with you - my Mom is still on dial up - a 'new' computer won't make a bit of difference for her. Except that, as you point out in your first message, eventually, her engine won't work on the available fuel. At which point, she usually inherits my hand-me-downs.
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    photobanksphotobanks Registered Users Posts: 182 Major grins
    edited July 2, 2007
    Try using netscape... tis was always the better option on those machines anyway.

    Michael
    Michael Banks

    www.banksy.me.uk - main website
    http://galleries.banksy.me.uk - smugmug site
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited July 2, 2007
    photobanks wrote:
    Try using netscape... tis was always the better option on those machines anyway.

    Michael
    Just for the record, Netscape on the old macs may or may not work, but we do not support it officially.
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    {JT}{JT} Registered Users Posts: 1,016 Major grins
    edited July 2, 2007
    The original iMac was released in 1998, almost 10 years old, if your parents iMac is any newer than that a simple (and cheap) ram and OS X upgrade might work for them (then again, so would a mac mini for almost the same price).

    rsinmadrid wrote:
    My most loyal fans (my parents) have the original iMac. It runs OS-9 and is not upgradeable to OS-X. Neither Firefox nor Safari will run on it, and sadly, IE5 and Netscape were the best options. Given the limited use that the machine gets, a new machine doesn't make much sense for them.

    It has always surprised me that consumers have not rebelled at the insane pace of computer obsolescence. Can you imagine the outrage if you could no longer find the right gasoline for a six year old car?

    Regards,
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