Options

Problems with galleries

BlueSoulBlueSoul Registered Users Posts: 120 Major grins
edited August 27, 2007 in SmugMug Support
Hello,

I'm having some difficulties with my galleries.

When I try to customize a gallery, I can set all the fields the way I want them - but there is no "save" button, so I can't save any changes.

Also, if I try to create a new gallery, I can set all the fields the way I want them, but again, there is no button available to actually create the new gallery.

I would very much appreciate any advice. Thanks in advance!
Christy

http://stardust.smugmug.com/ (or) http://www.peacefulpixels.com/

Comments

  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 26, 2007
    BlueSoul wrote:
    Hello,

    I'm having some difficulties with my galleries.

    When I try to customize a gallery, I can set all the fields the way I want them - but there is no "save" button, so I can't save any changes.

    Also, if I try to create a new gallery, I can set all the fields the way I want them, but again, there is no button available to actually create the new gallery.

    I would very much appreciate any advice. Thanks in advance!

    Hi, what browser and version are you using?
    Do you have new software installed that blocks popups or ads?
    New antivirus software?

    Tell us as much as possible.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    BlueSoulBlueSoul Registered Users Posts: 120 Major grins
    edited August 26, 2007
    Andy wrote:
    Hi, what browser and version are you using?
    Do you have new software installed that blocks popups or ads?
    New antivirus software?

    Tell us as much as possible.
    I use Internet Explorer 7. My antivirus software is McAfee Total Protection (but it isn't new.) I don't have any other new/different software.

    I hope this helps?
    Christy

    http://stardust.smugmug.com/ (or) http://www.peacefulpixels.com/
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 26, 2007
    BlueSoul wrote:
    I use Internet Explorer 7. My antivirus software is McAfee Total Protection (but it isn't new.) I don't have any other new/different software.

    I hope this helps?
    Temporarily disable McAfee and see if you have the same issue of not seeing the buttons, okay?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Options
    BlueSoulBlueSoul Registered Users Posts: 120 Major grins
    edited August 26, 2007
    Andy wrote:
    Temporarily disable McAfee and see if you have the same issue of not seeing the buttons, okay?
    Okay, I tried that, but the buttons are still missing. headscratch.gif
    Christy

    http://stardust.smugmug.com/ (or) http://www.peacefulpixels.com/
  • Options
    BlueSoulBlueSoul Registered Users Posts: 120 Major grins
    edited August 27, 2007
    I have some good news: I cleared my cookies, and now my site works fine. :D

    Thank you for your assistance, Andy.
    Christy

    http://stardust.smugmug.com/ (or) http://www.peacefulpixels.com/
  • Options
    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 27, 2007
    BlueSoul wrote:
    May I add one more detail?

    The same problem happens in my control panel. If I try to make changes to my site's customization, there is no "save" buton.
    Ok well - something is blocking the buttons. Let's try something okay?

    DO you have firefox? If not, it's free, and can be had from www.mozilla.com - it's a great browser and I'd like you to try it because we need to find out that you can see the buttons - this will tell us if something in IE7 is blocking your buttons.
    Andy

    Portfolio • Workshops • Facebook • Twitter
Sign In or Register to comment.