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unable to preview themes

feivelfeivel Registered Users Posts: 7 Beginner grinner
edited October 16, 2007 in SmugMug Support
on my homepage i can press the "themes" button and preview themes then save the one i want
no problem

however on individual gallery homepages, if i press the themes button i get the usual dropdown list but when i click on a theme the dropdown box "drops" up, but nothing changes. i have to use the "customize gallery" page to change the themes of individual galleries.:rofl

??

thanks

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 14, 2007
    feivel wrote:
    on my homepage i can press the "themes" button and preview themes then save the one i want
    no problem

    however on individual gallery homepages, if i press the themes button i get the usual dropdown list but when i click on a theme the dropdown box "drops" up, but nothing changes. i have to use the "customize gallery" page to change the themes of individual galleries.rolleyes1.gif

    ??

    thanks
    Welcome - it'll help us to know your site name please.

    That themes menu / picker requires Javascript to be enabled. So, check that in your browser, and also what browser / version are you using? Thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    feivelfeivel Registered Users Posts: 7 Beginner grinner
    edited October 14, 2007
    Andy wrote:
    Welcome - it'll help us to know your site name please.

    That themes menu / picker requires Javascript to be enabled. So, check that in your browser, and also what browser / version are you using? Thanks.

    firefox version 2
    javascript enabled
    the theme preview feature works fine on my main homepage
    site name is feivel

    thanks
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 14, 2007
    feivel wrote:
    firefox version 2
    javascript enabled
    the theme preview feature works fine on my main homepage
    site name is feivel

    thanks
    So, it's working here: http://feivel.smugmug.com/

    But not working here: http://feivel.smugmug.com/Other

    and here? http://feivel.smugmug.com/gallery/3649547

    I'll ask Ivar to have a think on this and report in the morning, thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    feivelfeivel Registered Users Posts: 7 Beginner grinner
    edited October 14, 2007
    Andy wrote:
    So, it's working here: http://feivel.smugmug.com/

    But not working here: http://feivel.smugmug.com/Other

    and here? http://feivel.smugmug.com/gallery/3649547

    I'll ask Ivar to have a think on this and report in the morning, thanks.

    what you said is exactly the situation.

    but this might help!:
    the gallery you mentioned was just created by me about 30 minutes ago.
    for fun i tried the themes preview and it worked fine (i changed from default, carbonite to blue, without a hitch.)
    then i went to gallery tools and made some adjustments (dont recall exactly, i removed geography and filenames and photorank, maybe a few more small things, i didnt change the theme at this time)
    NOW the themes preview wont work properly again on this gallery!?
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    AllenAllen Registered Users Posts: 10,012 Major grins
    edited October 14, 2007
    feivel wrote:
    what you said is exactly the situation.

    but this might help!:
    the gallery you mentioned was just created by me about 30 minutes ago.
    for fun i tried the themes preview and it worked fine (i changed from default, carbonite to blue, without a hitch.)
    then i went to gallery tools and made some adjustments (dont recall exactly, i removed geography and filenames and photorank, maybe a few more small things, i didnt change the theme at this time)
    NOW the themes preview wont work properly again on this gallery!?
    Things to check.

    Set to custom under appearance
    Hide owner not on
    Not in a community.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited October 15, 2007
    I just looked at the above three links and tried to preview a theme, it seemed to work fine headscratch.gif

    Hide owner is set to the gallery that is linked above. All customization will be taken away from that gallery. See: http://dgrin.smugmug.com/gallery/2720246
    Ivar
    www.ivarborst.nl & smugmug
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    feivelfeivel Registered Users Posts: 7 Beginner grinner
    edited October 15, 2007
    tried above suggestions


    no change


    :devbobo

    :bash
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited October 15, 2007
    Try clearing your browsers' cache?

    Internet Explorer 7

    1. From the Tools menu, select Internet Options... .

    2. Choose the General tab.

    3. Under Browsing history, click Delete... .

    4. Next to "Temporary Internet Files", click Delete files... .

    5. Click Close, and then click OK to exit.



    Firefox 2.0 for Windows

    From the Tools menu, select Clear Private Data, and then choose Cache.

    Does that help?
    Ivar
    www.ivarborst.nl & smugmug
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    feivelfeivel Registered Users Posts: 7 Beginner grinner
    edited October 16, 2007
    ivar wrote:
    Try clearing your browsers' cache?

    Internet Explorer 7

    1. From the Tools menu, select Internet Options... .

    2. Choose the General tab.

    3. Under Browsing history, click Delete... .

    4. Next to "Temporary Internet Files", click Delete files... .

    5. Click Close, and then click OK to exit.



    Firefox 2.0 for Windows

    From the Tools menu, select Clear Private Data, and then choose Cache.

    Does that help?

    thanks anyway
    doesnt help
    im giving up
    thanks
    not that big an issue

    :cavig
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