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Is smugmug down?

wslamwslam Registered Users Posts: 277 Major grins
edited February 8, 2008 in SmugMug Support
12:50pm Friday EST. Is Smugmug down? Can't access at all?!
ws, photos.lam.ws

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    DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited February 8, 2008
    wslam wrote:
    12:50pm Friday EST. Is Smugmug down? Can't access at all?!


    working for me! 9:51 AM
    Moderator Emeritus
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 8, 2008
    wslam wrote:
    12:50pm Friday EST. Is Smugmug down? Can't access at all?!
    Negative.

    If you are having connectivity issues, send an email to our Support Heroes, we have diagnostics we can help you with to see where on the internet the problem is for you. Thanks!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    wslamwslam Registered Users Posts: 277 Major grins
    edited February 8, 2008
    Andy wrote:
    Negative.

    If you are having connectivity issues, send an email to our Support Heroes, we have diagnostics we can help you with to see where on the internet the problem is for you. Thanks!

    Thank you for the quick response.
    Just sent email. Tracert is timing out too:

    Traceroute has started ...

    traceroute to photos.lam.ws (63.81.134.23), 64 hops max, 40 byte packets
    1 192.168.0.1 (192.168.0.1) 0.697 ms 0.315 ms 0.290 ms
    2 pcd-vta21-1-rx.netvigator.com (203.218.32.254) 22.366 ms 18.358 ms 20.614 ms
    3 n219076125198.netvigator.com (219.76.125.198) 19.402 ms 20.742 ms 19.927 ms
    4 pcd507254.netvigator.com (218.102.39.254) 21.280 ms 19.805 ms 20.036 ms
    5 ge12-1.br01.hkg04.pccwbtn.net (63.218.61.197) 47.379 ms 25.962 ms 71.925 ms
    6 gblx.ge5-12.br02.sjo01.pccwbtn.net (63.218.7.238) 224.382 ms 224.815 ms 229.726 ms
    7 SMUGMUG.gigabitethernet3-35.ar2.SJC2.gblx.net (64.214.196.246) 238.199 ms * 234.447 ms
    8 lb1.sv1.smugmug.net (63.81.134.57) 226.297 ms 231.644 ms 295.257 ms
    9 lb1.sv1.smugmug.net (63.81.134.57) 229.705 ms !H 231.363 ms !H 234.914 ms !H
    ws, photos.lam.ws
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited February 8, 2008
    http://ws.smugmug.com/

    and

    http://photos.lam.ws/

    are coming up fine here in NY.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    wslamwslam Registered Users Posts: 277 Major grins
    edited February 8, 2008
    Andy wrote:
    http://ws.smugmug.com/

    and

    http://photos.lam.ws/

    are coming up fine here in NY.

    ok thanks for letting me know. i am aware the problem could be anywhere, it's strange that tracert hangs at smugmug servers though.
    ws, photos.lam.ws
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