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Shan_50Shan_50 Registered Users Posts: 22 Big grins
edited April 26, 2008 in SmugMug Pro Sales Support
1. Is there a place we can go to view a list of the customers that have purchased from our site along with there email?

2. Can we send an automated email to customers you have purchased from the site?

Thanks in advance!

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 26, 2008
    Shan_50 wrote:
    1. Is there a place we can go to view a list of the customers that have purchased from our site along with there email?
    Can't see your site, so I don't know for sure, but if you are a pro, yes - in your control panel, pros tab we list your pro sales. And we also send an email to you for every pro order.
    2. Can we send an automated email to customers you have purchased from the site?

    Thanks in advance!
    Same place, in the order screen, you can get the email address of the buyer, and fire off an email as you like.

    wave.gif Holler with more questions.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    Shan_50Shan_50 Registered Users Posts: 22 Big grins
    edited April 26, 2008
    Andy wrote:
    Can't see your site, so I don't know for sure, but if you are a pro, yes - in your control panel, pros tab we list your pro sales. And we also send an email to you for every pro order.
    Same place, in the order screen, you can get the email address of the buyer, and fire off an email as you like.

    wave.gif Holler with more questions.

    www.crpphotos.com

    Is it possible to set up your own personal automated email? Also is there away to view the list of there emails without having to click on each of there individual orders?

    Thank You
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 26, 2008
    Shan_50 wrote:
    www.crpphotos.com

    Is it possible to set up your own personal automated email? Also is there away to view the list of there emails without having to click on each of there individual orders?

    Thank You
    Hi Shan, I don't know of an automated way to send an email, sorry - it's best, IMO as a pro, to send a fresh, personal thanks anyhow :)

    You can get the customer name and email address when you download the .csv file, and open it in any spreadsheet application.

    There's a download link in your pro sales page.

    Holler with questions, we'll be here!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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