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my site seems to be down again

coleygmcoleygm Registered Users Posts: 88 Big grins
edited September 3, 2008 in SmugMug Support
I am a pro users and have my smugmug site linked to sports.digitaltheta.com…however that link seems to be dead right now. Digitaltheta.smugmug.com still works fine, but obviously all my customers would not be able to see my site currently!

This has happened more than once as I’ve noticed this quite a few times over the past months. Seems like it will mysteriously come back within an hour or so…but I’m hoping someone can explain and resolve this issue.

Thanks

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited September 2, 2008
    Greg,

    This looks to be something at your domain host or the DNS servers you are using. I am seeing your site fine. Please see my email response to you. I need some more info to troubleshoot.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
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    coleygmcoleygm Registered Users Posts: 88 Big grins
    edited September 3, 2008
    Thanks for the help Doc!

    For everyone else, this turned out to be an issue with my computer in that my internet cache or cookies was preventing me from seeing my site. I cleared internet cache and restarted my cpu and now everything is fine.

    thanks again Doc.
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