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Smugshot issue

b-grinnerb-grinner Registered Users Posts: 457 Major grins
edited September 4, 2008 in SmugMug Support
I am trying to choose the gallery SmugShot is to upload to. Whenever I chosose the gallery Smugshot crashes and closes suddenly. Has this problem been reported? And is their a fix? Or is this a bug?

I look forward to your reply.

...B
...The Cyberphotog:D

__________________________
http://www.cyberphotogs.com

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    ivarivar Registered Users Posts: 8,395 Major grins
    edited August 12, 2008
    b-grinner wrote:
    I am trying to choose the gallery SmugShot is to upload to. Whenever I chosose the gallery Smugshot crashes and closes suddenly. Has this problem been reported? And is their a fix? Or is this a bug?

    I look forward to your reply.

    ...B
    Hi g-grinner wave.gif

    As far as I am aware, this is not known, but I'll double-check to be sure.

    Does this happen on all networks you are on? Are you on a firewalled wifi? what if you are on 3g? or on another wifi network?
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    b-grinnerb-grinner Registered Users Posts: 457 Major grins
    edited August 12, 2008
    ivar wrote:
    Hi g-grinner wave.gif

    As far as I am aware, this is not known, but I'll double-check to be sure.

    Does this happen on all networks you are on? Are you on a firewalled wifi? what if you are on 3g? or on another wifi network?

    Seems to happen when using WIFI, EDGE or 3G.

    It does work for some of the galleries but not all of the public galleries. Well at least not the gallery I would like.
    ...The Cyberphotog:D

    __________________________
    http://www.cyberphotogs.com
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    frank551frank551 Registered Users Posts: 4 Beginner grinner
    edited August 12, 2008
    b-grinner wrote:
    Seems to happen when using WIFI, EDGE or 3G.

    It does work for some of the galleries but not all of the public galleries. Well at least not the gallery I would like.

    I get that too...but then again, even if you do get it selected, the album choice doesn't stick. That, and the que gets jammed all the time, and you have to delete the photos and re-up them, this time resized from the camera roll library.

    I asked before, but with no response; any idea when we might see an update? I'd pay for the app if it worked better.....
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    ShizamShizam Registered Users Posts: 418 Major grins
    edited August 12, 2008
    frank551 wrote:
    I get that too...but then again, even if you do get it selected, the album choice doesn't stick. That, and the que gets jammed all the time, and you have to delete the photos and re-up them, this time resized from the camera roll library.

    I asked before, but with no response; any idea when we might see an update? I'd pay for the app if it worked better.....

    Hi All,
    We've fixed a lot of the bugs you're seeing now and I'm working on getting a release out, all I can say is 'soon' :)

    Sam
    Ever hear of Optimus Zoom? Me either.
    SmugMug iOS Sorcerer
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    b-grinnerb-grinner Registered Users Posts: 457 Major grins
    edited August 13, 2008
    Shizam wrote:
    Hi All,
    We've fixed a lot of the bugs you're seeing now and I'm working on getting a release out, all I can say is 'soon' :)

    Sam

    All right!! Good to hear. Looking forward to the release.
    ...The Cyberphotog:D

    __________________________
    http://www.cyberphotogs.com
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    b-grinnerb-grinner Registered Users Posts: 457 Major grins
    edited August 13, 2008
    Shizam wrote:
    Hi All,
    We've fixed a lot of the bugs you're seeing now and I'm working on getting a release out, all I can say is 'soon' :)

    Sam
    All right!! Good to hear. Looking forward to the release.
    ...The Cyberphotog:D

    __________________________
    http://www.cyberphotogs.com
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    joltonjolton Registered Users Posts: 1 Beginner grinner
    edited August 14, 2008
    Hi,

    I just wanted to jump on this and say I have the same problem.

    No matter what I do, whatever connection, deleting, reinstalling, etc. Every time I try to change my default upload of "smugshots" to a different gallery, the app crashes immediately.

    I hope an update goes out soon..
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    frank551frank551 Registered Users Posts: 4 Beginner grinner
    edited August 14, 2008
    Shizam wrote:
    Hi All,
    We've fixed a lot of the bugs you're seeing now and I'm working on getting a release out, all I can say is 'soon' :)

    Sam

    Soon works for me. Thanks!
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    b-grinnerb-grinner Registered Users Posts: 457 Major grins
    edited August 24, 2008
    Shizam wrote:
    Hi All,
    We've fixed a lot of the bugs you're seeing now and I'm working on getting a release out, all I can say is 'soon' :)

    Sam
    Shizam,

    Any idea on when the update will be available in app Store?

    ...B
    ...The Cyberphotog:D

    __________________________
    http://www.cyberphotogs.com
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    [Deleted User][Deleted User] Big grins Posts: 0 Big grins
    edited August 28, 2008
    The user and all related content has been deleted.
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    TacoTaco Registered Users Posts: 16 Big grins
    edited September 4, 2008
    My app doesnt crash, but the photos always go to the SmugShots gallery instead of the the one I directed it to. Great feature for the iPhone though, looking forward to the fixes.

    Ron
    Ron
    rholliday.smugmug.com
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