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SmugShot - Uploads turning upside down?

dgrinjacksondgrinjackson Registered Users Posts: 38 Big grins
edited September 23, 2008 in SmugMug Support
Hi guys,

Love the app, but something strange has happened in the last day or two that I haven't seen before.

For some reason when I take a photo or pick one from my iPhone albums and use SmugShot to upload the photo is turned 180 degrees when i look at it in the album.

http://www.michaeljacksonphotography.com/gallery/5942699_azUxt/1/370285077_aFveK#P-2-15

Any thoughts?

thanks

Mike

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    SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited September 17, 2008
    Hi guys,

    Love the app, but something strange has happened in the last day or two that I haven't seen before.

    For some reason when I take a photo or pick one from my iPhone albums and use SmugShot to upload the photo is turned 180 degrees when i look at it in the album.

    http://www.michaeljacksonphotography.com/gallery/5942699_azUxt/1/370285077_aFveK#P-2-15

    Any thoughts?

    thanks

    Mike

    Yeah, basically Apple had a bug initially that turned them upside down. So we automatically turned them again ourselves so that they would be correct. Last Friday, Apple fixed their bug. So now we have to change SmugShot. Sorry!
    SmugMug Product Manager
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    chriscchrisc Registered Users Posts: 21 Big grins
    edited September 18, 2008
    Yup, just notice this myself. It's annoying.
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    joonsookimjoonsookim Registered Users Posts: 1 Beginner grinner
    edited September 23, 2008
    update to upside down fix?
    Sheaf wrote:
    Yeah, basically Apple had a bug initially that turned them upside down. So we automatically turned them again ourselves so that they would be correct. Last Friday, Apple fixed their bug. So now we have to change SmugShot. Sorry!

    Hi, oddly, I've been seeing inconsistency. Sometimes, photos from SmugShot were appearing upside down in SmugMug, so I started taking pictures upside down. Now, it's inconsistent. Sometimes, pictures taken right side up appear upside down; sometimes, pictures taken upside down appear upside down; sometimes, pictures taken upside down appear right side up. Not sure why the problem wouldn't be consistent.

    Any update on the fix?

    Thanks!
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