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Fixing pricing AFTER an order is placed

ibcrewinibcrewin Registered Users Posts: 40 Big grins
edited December 10, 2008 in SmugMug Pro Sales Support
Hi,

I done messed up. I took some pictures for a friend and I said was going to only charge them at cost. I changed the pricing on one photo and not the whole gallery.

So now, they placed and order and it's like $170!! Normally, I'd be psyched, but I can't charge my best friend. Do I tell my friend to cancel the order and resubmit or is there a way I can do it myself?

Thanks!

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    JohnBiggsJohnBiggs Registered Users Posts: 841 Major grins
    edited December 10, 2008
    1. I'm suprised he went through the process of paying the $170.

    2. Just have him cancel the order and try again.
    Canon Gear: 5D MkII, 30D, 85 1.2 L, 70-200 2.8 IS L, 17-40mm f4 L, 50 1.4, 580EX, 2x 580EXII, Canon 1.4x TC, 300 f4 IS L, 100mm 2.8 Macro, 100-400 IS L
    Other Gear: Olympus E-PL1, Pan 20 1.7, Fuji 3D Camera, Lensbaby 2.0, Tamron 28-75 2.8, Alien Bees lighting, CyberSyncs, Domke, HONL, FlipIt.
    ~ Gear Pictures
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