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Re: SmugMug billing funkiness
The 30 day renewal notice gives you ample time (30 days) to downgrade from Power to Basic, before you would have been billed for the Power account. I'm trying to understand how that 30 day opportunity before billing you is different than your request. Did you want a different notice besides the 30 day email? -
Re: SmugMug billing funkiness
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Re: SmugMug billing funkiness
The 30 day billing renewal notice has nothing to do with it. The issue is being automatically billed for the "power" account after choosing to change it. Very poor form, presumptuous and obviously no accident. I don't want $22.08 credit towards "next year's service", I want $22.08, $22.08 I didn't authorise anyone to bill…
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