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Re: Thumbnail cropping doesn't stick
With their system all images are assigned version numbers. Don't remember what they use but something like this. -1-Ti.jpg, -2-Ti.jpg. etc. So they could search for latest version of each thumb and repopulate all thumbs with their latest versions. The 1st thumb above has this link. Notice the -1-Ti.jpg. Any change to that… -
Re: Thumbnail cropping doesn't stick
Yes, I do, the 1:1 ratio. I've also emailed support, and Lindy is already trying to look into it, though her shift has just ended. So if you've come across this problem in the past or if you have the solution at hand, then it's great. But I don't think it's I have to occupy 2 different people on it, it seems unfair if I do. -
Re: Thumbnail cropping doesn't stick
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Re: Thumbnail cropping doesn't stick
The engineering team has identified what was causing the issue but since we're removing the tool (it's not included in the new Lightbox) I had directed them not to repair it. A new tool will replace it in the future, though that could be some time away. I'd like the new tool to allow you to choose the interest point in a…
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