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oauth_problem=signature_invalid LR Plugin *Help!*

nickjamisonnickjamison Registered Users Posts: 40 Big grins
edited April 1, 2016 in SmugMug Support
Hello, I am full website overhaul right now (nickjamison.com). Simplistically, My workflow is upload to lightroom, touch up, upload using the official smugmug plugin. The last hour I have gotten a pop up when i try to publish to a gallery within Lightroom:

Can't Update This Collection
oauth_problem=signature_invalid.

I am BEYOND aggravated as my overhaul has come to a halt. Tried everything short of reinstalling the plugin for fear of losing everything I've done so far. Furthermore I haven't seen this in addressed in any of the forums concerning lightroom and the smugmug plugin. Please help!

nickjamison.com

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    SPORTDADSPORTDAD Registered Users Posts: 22 Big grins
    edited March 31, 2016
    I am getting the same error
    I am getting the same error. Not sure if it is a SmugMug plug-in issue for a LR issue. Either way my work has also ground to a halt. I feel your pain Nick.
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    nickjamisonnickjamison Registered Users Posts: 40 Big grins
    edited March 31, 2016
    SPORTDAD wrote: »
    I am getting the same error. Not sure if it is a SmugMug plug-in issue for a LR issue. Either way my work has also ground to a halt. I feel your pain Nick.

    Right?!? Killing me right now headscratch.gif

    nickjamison.com

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    JtringJtring Registered Users Posts: 673 Major grins
    edited March 31, 2016
    See the status page: http://status.smugmug.com/ It's a known problem that's being worked. The issue appeared about 24 hours ago but was intermittent. In the last hour or so it's become permanent. I hope that means SM took something down and is rebuilding/reloading. Hit my workflow too ...

    Added note: I wrote the help desk on this last night and they let me know others were reporting the same thing and they were on it. On things like this, the help desk knows more than those of us on Dgrin. Given that was last evening (Pacific Time), I'll admit I am a little surprised they didn't post anything on the status page until this morning.
    Jim Ringland . . . . . jtringl.smugmug.com
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    nickjamisonnickjamison Registered Users Posts: 40 Big grins
    edited March 31, 2016
    Jtring wrote: »
    See the status page: http://status.smugmug.com/ It's a known problem that's being worked. The issue appeared about 24 hours ago but was intermittent. In the last hour or so it's become permanent. I hope that means SM took something down and is rebuilding/reloading. Hit my workflow too ...

    Dude. Great info. Subscribed to the incident. You're the man.thumb.gif

    nickjamison.com

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    p27rpyp27rpy Registered Users Posts: 520 Major grins
    edited March 31, 2016
    Count me in, just started getting this problem. Hope a fix is in the works soon!
    Theo Civitello - Houston Based Automotive, Wedding & Life Photography

    Theo-Graphics on Facebook

    My Blog - Latest uploads and detailed Strobist info!
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    denisegoldbergdenisegoldberg Administrators Posts: 14,238 moderator
    edited March 31, 2016
    p27rpy wrote: »
    Count me in, just started getting this problem. Hope a fix is in the works soon!
    I received a status email about a half of an hour ago stating "We've identified the source of the problem and should have it fixed shortly." The time on the status was Mar 31, 17:04 PDT. The same message is on the top of the page at http://status.smugmug.com/.

    If you are interested in getting status by email there is a subscribe button on the top of the status page.

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
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    nickjamisonnickjamison Registered Users Posts: 40 Big grins
    edited March 31, 2016
    denisegoldberg wrote: »
    I received a status email about a half of an hour ago stating "We've identified the source of the problem and should have it fixed shortly." The time on the status was Mar 31, 17:04 PDT. The same message is on the top of the page at http://status.smugmug.com/.

    If you are interested in getting status by email there is a subscribe button on the top of the status page.

    --- Denise

    Looks like we are back in business! Thanks guys!

    nickjamison.com

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    SPORTDADSPORTDAD Registered Users Posts: 22 Big grins
    edited March 31, 2016
    It's fixed!!!
    Thanks Smugmug for the quick repair.
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    aschendelaschendel Registered Users Posts: 283 Major grins
    edited April 1, 2016
    Ugh, glad to hear it is fixed! I regrettably removed my SmugMug integration in an attempt to overcome the issue earlier today and now am stuck trying to resync all my galleries/photos, only problematic because a fair number of photos are requiring manual matching to LR source file.

    a.s.
    http://aschendel.smugmug.com
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    leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited April 1, 2016
    Sorry for the late official reply guys. The issue should be all set now. If there's ever issues like this you can always temporarily Export your photos as JPG's and upload straight to SmugMug via the uploader in the website. Once the LR plugin bugs are ironed out, a simple re-sync will detect that the photos have been uploaded and pair them with your LR catalog.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
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