oauth_problem=signature_invalid LR Plugin *Help!*

nickjamison

Hello, I am full website overhaul right now (nickjamison.com). Simplistically, My workflow is upload to lightroom, touch up, upload using the official smugmug plugin. The last hour I have gotten a pop up when i try to publish to a gallery within Lightroom:

Can't Update This Collection
oauth_problem=signature_invalid.

I am BEYOND aggravated as my overhaul has come to a halt. Tried everything short of reinstalling the plugin for fear of losing everything I've done so far. Furthermore I haven't seen this in addressed in any of the forums concerning lightroom and the smugmug plugin. Please help!

SPORTDAD

I am getting the same error
I am getting the same error. Not sure if it is a SmugMug plug-in issue for a LR issue. Either way my work has also ground to a halt. I feel your pain Nick.

nickjamison

SPORTDAD wrote: »

I am getting the same error. Not sure if it is a SmugMug plug-in issue for a LR issue. Either way my work has also ground to a halt. I feel your pain Nick.

Right?!? Killing me right now

Jtring

See the status page: http://status.smugmug.com/ It's a known problem that's being worked. The issue appeared about 24 hours ago but was intermittent. In the last hour or so it's become permanent. I hope that means SM took something down and is rebuilding/reloading. Hit my workflow too ...

Added note: I wrote the help desk on this last night and they let me know others were reporting the same thing and they were on it. On things like this, the help desk knows more than those of us on Dgrin. Given that was last evening (Pacific Time), I'll admit I am a little surprised they didn't post anything on the status page until this morning.

nickjamison

Jtring wrote: »

See the status page: http://status.smugmug.com/ It's a known problem that's being worked. The issue appeared about 24 hours ago but was intermittent. In the last hour or so it's become permanent. I hope that means SM took something down and is rebuilding/reloading. Hit my workflow too ...

Dude. Great info. Subscribed to the incident. You're the man.

p27rpy

Count me in, just started getting this problem. Hope a fix is in the works soon!

denisegoldberg

p27rpy wrote: »

Count me in, just started getting this problem. Hope a fix is in the works soon!

I received a status email about a half of an hour ago stating "We've identified the source of the problem and should have it fixed shortly." The time on the status was Mar 31, 17:04 PDT. The same message is on the top of the page at http://status.smugmug.com/.

If you are interested in getting status by email there is a subscribe button on the top of the status page.

--- Denise

nickjamison

denisegoldberg wrote: »

I received a status email about a half of an hour ago stating "We've identified the source of the problem and should have it fixed shortly." The time on the status was Mar 31, 17:04 PDT. The same message is on the top of the page at http://status.smugmug.com/.

If you are interested in getting status by email there is a subscribe button on the top of the status page.

--- Denise

Looks like we are back in business! Thanks guys!

SPORTDAD

It's fixed!!!
Thanks Smugmug for the quick repair.

aschendel

Ugh, glad to hear it is fixed! I regrettably removed my SmugMug integration in an attempt to overcome the issue earlier today and now am stuck trying to resync all my galleries/photos, only problematic because a fair number of photos are requiring manual matching to LR source file.

a.s.

leftquark

Sorry for the late official reply guys. The issue should be all set now. If there's ever issues like this you can always temporarily Export your photos as JPG's and upload straight to SmugMug via the uploader in the website. Once the LR plugin bugs are ironed out, a simple re-sync will detect that the photos have been uploaded and pair them with your LR catalog.