Why Right-click protecting enabled when logged in?

Nimai · May 24, 2006

I can't even right click on my own pictures? (Or as an aquaintance of mine is fond of saying, "wrong-click"- think about it.

)
Shouldn't "protection" no be enabled when the gallery owner is the one logged in? Is there a way I can make it work that way for me, at least?
Thanks!

Andy · May 24, 2006

Nimai wrote:

I can't even right click on my own pictures? (Or as an aquaintance of mine is fond of saying, "wrong-click"- think about it. )
Shouldn't "protection" no be enabled when the gallery owner is the one logged in? Is there a way I can make it work that way for me, at least?
Thanks!

Hi Nimai,

Sorry, you'll have to unprotect, and then right click - and then reprotect - wish I had a different answer for you, but it's the only way we can ensure that the system works as intended.

onethumb · May 24, 2006

Nimai wrote:

I can't even right click on my own pictures? (Or as an aquaintance of mine is fond of saying, "wrong-click"- think about it. )
Shouldn't "protection" no be enabled when the gallery owner is the one logged in? Is there a way I can make it work that way for me, at least?
Thanks!

We used to have it that way, but we had lots of customers complaining (and even closing their accounts!) because they misunderstood and thought the feature was broken.

We have to somehow let you make sure the feature works and disable it when you're logged in, and we just don't know how to accomplish both.

Have any ideas?

Don

LeDude · May 24, 2006

onethumb wrote:

Have any ideas?

Have a 'owner's control box' that allows a site's owner (or licensor, not trying to get technical here) to control some universal gallery settings on-the-fly, such as: right-click protection, Original/Large sizes allowed. These controls would hopefully function as a kind of top (or last) layer; in other words, they would trump any specific gallery setting but would not actually change the settings. And, of course, these settings would only be available when the site's owner was logged in.

It might be similar to the bulk-zoom or arrange mode check boxes, but it would hopefully be universal to the site (accessable on all pages). Maybe it could be turned off or minimized at the users choice... but I don't see the need for this. Any site review layout-wise should be done while logged out and this is the only time I could see wanting to get rid of this control box.

peestandingup · May 24, 2006

onethumb wrote:

We used to have it that way, but we had lots of customers complaining (and even closing their accounts!) because they misunderstood and thought the feature was broken.

We have to somehow let you make sure the feature works and disable it when you're logged in, and we just don't know how to accomplish both.

Have any ideas?

Don

You could make it a seperate option in the Customize Gallery field & set it to work just like it does now by default. That way, the user will have to manually go in there & change it, then he/she will know that the feature works like its supposed to.

Simple.

docwalker · May 24, 2006

I do not get enough traffic for this to cause me a problem. But it is irritating. During the amount of time it takes me to unprotect, download, and reprotect someone could be swiping images. (YES I know they can do that anyway) But, I also fear something happening that would cause the protection to not get turned back on. Simply forgetting, distraction, or even lost connection would mean that the protection is left off until I go back in and turn it on.

Even my firewall has an option that allows me to turn off the protection for 5 min, 30 min, or 1 hour and then it will turn on automatically.

StevenV · May 24, 2006

not arguing, just wondering
I'm having trouble coming up with a reason that a site owner would need to use right-click. I've got my originals (around here on a DVD somewhere

:) and if I need I can use the -L link to get the same thing that right-click could give me.

docwalker · May 24, 2006

The original photos are stored at home... I am at work, or home, or the fire station, or any number of places. I show photos to friends all the time that ask for me to download a photo onto their computer for a screen saver. Knowing that they are not tech savy enough to actually steal the photo I can download an S or M and use it as a background for them. To do this, I have log in to turn off the right click, save the photo, and then turn it back on.

I have the external links turned on for a lot of my galleries. But I do not on some.

StevenV · May 24, 2006

ah, thanks. that makes sense.

Ken CCP · May 24, 2006

onethumb wrote:

We used to have it that way, but we had lots of customers complaining (and even closing their accounts!) because they misunderstood and thought the feature was broken.

We have to somehow let you make sure the feature works and disable it when you're logged in, and we just don't know how to accomplish both.

Have any ideas?

Don

1) I like the two check boxs.. Right Click off for users, Right click off for Owner

2) A layer on the corner (to avoid pop-up blockers) that comes up when an owner right clicks in bright yellow and says "NOTE:Right Click Disabled for everyone but site owner"

3) I'm new so maybe you dod this.. but a "test site" button to quickly test the site without full logout to see how it appears for users.

Nimai · May 24, 2006

onethumb wrote:

We used to have it that way, but we had lots of customers complaining (and even closing their accounts!) because they misunderstood and thought the feature was broken.

Man- The teaming masses can be brutal!

How about a 3-way setting?

Protected?

Yes, always:

Yes, from the public:

No:

That might still be confusing, but the help text could explain it.

Another thought is to have the javascript popup be different if the logged in user right-clicks. Have it tell him/her that right-clicking is disabled, and ask if they'd like it enabled for them only?

ivar · May 24, 2006

Ken CCP wrote:

1) I like the two check boxs.. Right Click off for users, Right click off for Owner

If you want your photos to be non-right-clickable for viewers but right-clickable for you, why would you want the option to set it non-right-clickable for yourself? You can't really try to prevent yourself from stealing your own photos

Ken CCP wrote:

2) A layer on the corner (to avoid pop-up blockers) that comes up when an owner right clicks in bright yellow and says "NOTE:Right Click Disabled for everyone but site owner"

I think most popup blockers will allow the right-click message to be shown (atleast mine does), since it is something the viewer initiated, the text is already customizable for (power and) pro users

Ken CCP wrote:

3) I'm new so maybe you dod this.. but a "test site" button to quickly test the site without full logout to see how it appears for users.

On the bottom of your customize page, you can find a preview menu. Select the menu you want to view, et voila

Also, if you have mozilla and the web developer extension, you can be logged out, and change your CSS, and instantly view the results!

winnjewett · May 25, 2006

here's a proposed solution:
When an owner right clicks on a protected page, a message pops up that says something like "your photos are protected. Since you are the owner of this site, you will be able to right click. Others will not. click here if you would not like to see this message again."

thoughts?
-w

flyingdutchie · May 25, 2006

onethumb wrote:

We used to have it that way, but we had lots of customers complaining (and even closing their accounts!) because they misunderstood and thought the feature was broken.

We have to somehow let you make sure the feature works and disable it when you're logged in, and we just don't know how to accomplish both.

Have any ideas?

Don

Many ideas have been posted here...
I just wanted to say is that the current setup is much more unsecure:
- The owner wants to access his/her pics in original size.
- The owner goes to 'customize gallery', removes the protection and allows larges and/or originals.
- From this moment on the owner's pics are wide open for everyone... not very safe.
- After the owner is done: 'customize gallery', add the protection again, etc.

So, for a short while, all the protection may be gone, just because the owner wanted to access an original size pic, for example... not good.

I would say, just open it up for owners. It may be good to put some explanation about this in the help section, or some other prominent section, that it only is open to the owner and not everyone else.

Basically, make the protection inherently safer (see above), but communicate better to site-owners how it all works.

Oakley · August 23, 2006

I just wanted to state that I am very interested in seeing this feature added. While the right-click protection is great - it has certaintly limited my motivation to post photos here on dgrin. As well, it has frustrated the heck out of me when I wanted to wallpaper one of my photos onto my desktop.

Smugmug - can we get an update on this feature request? Is it doable?

Andy · August 23, 2006

Oakley wrote:

Is it doable?

Sure it's doable. But we have many other things ahead of this. It's just so darn easy, to make a link to your photo:

http://www.smugmug.com/photos/XXXXXX-L.jpg

replace smugmug with your domain if you like

Or enable easy sharing. We'll certainly discuss it again though, and thanks for posting!

I hope this helps!

Dna · August 23, 2006

flyingdutchie wrote:

Many ideas have been posted here...
I just wanted to say is that the current setup is much more unsecure:
- The owner wants to access his/her pics in original size.
- The owner goes to 'customize gallery', removes the protection and allows larges and/or originals.
- From this moment on the owner's pics are wide open for everyone... not very safe.
- After the owner is done: 'customize gallery', add the protection again, etc.

It's secure if you click 'no' to public at the same time as taking the right click protection off and showing originals.
Well that's how I do it ...

Dna

devbobo · August 25, 2006

use this code in your footer within a script block...

if (YD.hasClass(document.body, 'loggedIn'))
  document.oncontextmenu = null;

Mike Lane · August 25, 2006

devbobo wrote:

use this code...

if (YD.hasClass(document.body, 'loggedIn'))
  document.oncontextmenu = null;

Nice

dmc · August 25, 2006

devbobo wrote:

use this code...

if (YD.hasClass(document.body, 'loggedIn'))
  document.oncontextmenu = null;

are you serious... this has been talked about for a long time, then you just pop up with this simple if statement!

just like when I wanted journal large for a long time, then someone like you got interested for five minutes and created the code to do it.

Oakley · August 25, 2006

devbobo wrote:
use this code...
if (YD.hasClass('loggedIn'))
  document.oncontextmenu = null;

OK, so I put that code into my Javascript section --- but nothing happens. Did I miss something here?

jfriend · August 25, 2006

An idea...

onethumb wrote:

We used to have it that way, but we had lots of customers complaining (and even closing their accounts!) because they misunderstood and thought the feature was broken.

We have to somehow let you make sure the feature works and disable it when you're logged in, and we just don't know how to accomplish both.

Have any ideas?

Don

I have the same problem with access to originals. It's fairly insecure to require me to enable originals just do I can download one myself. Much like you feel obligated to make sure user's know that image protection is working and prevent lost customers or extra support calls, you should also feel obligated to let users access their own images without requiring them to turn protection off for the public.

For right click protection, why not just leave the part of the feature in that displays a message and tell them that right-click protection is not enabled when they are logged in and then let the right-click work after displaying the message. This seems like it accomplishes both goals. It makes sure the user knows that the feature is still there, but it's currently turned off because they are logged in, it tells them how they can see it in action if they want and it lets them right click when they are logged in.

I'd like something similar for access to originals/larges when logged in so I don't have to disable my security settings just so I can get access to my own images.

bham · August 26, 2006

Dna wrote:

It's secure if you click 'no' to public at the same time as taking the right click protection off and showing originals.
Well that's how I do it ...

Dna

Also temporarily put a password in the password field. Because if you forget to go back and change it, or if someone has a link to that gallery, just making private doesn't stop a direct link.

I add a temporary password usually something like l;angoiegnbr3iog whatever 10-15 keys I hit first, then enable origs and disable protection.

Yes it takes oh about 20 seconds extra, then to undue it another 20.

jfriend · August 26, 2006

You shouldn't have to take a gallery offline just to get at the originals securely

bham wrote:

Also temporarily put a password in the password field. Because if you forget to go back and change it, or if someone has a link to that gallery, just making private doesn't stop a direct link.

I add a temporary password usually something like l;angoiegnbr3iog whatever 10-15 keys I hit first, then enable origs and disable protection.

Yes it takes oh about 20 seconds extra, then to undue it another 20.

But, the whole point is that the site owner ought to be able to access their own images without "taking the gallery offline". I want viewers to continue to be able to view images. I don't want to break online postings, etc... just because I want to download an original size myself. This is clearly a missing feature.

Mike Lane · August 26, 2006

jfriend wrote:

But, the whole point is that the site owner ought to be able to access their own images without "taking the gallery offline". I want viewers to continue to be able to view images. I don't want to break online postings, etc... just because I want to download an original size myself. This is clearly a missing feature.

I agree that it would be very convenient for me to be able to access originals and to disable right click protection while I'm logged in. I'm not unsympathetic to the real concerns that onethumb brought up. Perhaps this is a feature that could be turned on in the control panel. An option that is turned off by default and comes with a note in the help page.

jfriend · August 26, 2006

Mike, do you think this would work?

Mike Lane wrote:

I agree that it would be very convenient for me to be able to access originals and to disable right click protection while I'm logged in. I'm not unsympathetic to the real concerns that onethumb brought up. Perhaps this is a feature that could be turned on in the control panel. An option that is turned off by default and comes with a note in the help page.

Mike, what do you think about just telling the logged in user when they try to right-click or when they access originals that this feature is only enabled because they are logged in and solve onethumb's concerns that way? If I read onethumb's issues right, he was concerns about logged-in users not thinking that one of the protection features was working and thus thinking Smugmug was broken or calling support because they thought it wasn't working. If they were somehow told, when they accessed the feature, that it's only available because they are logged in, wouldn't that address both concerns.

For right-click protection, they could leave in a modified right-click protection message that communicates that this is only active because they are logged in, but let the right click action work.

For originals, they'd have to find some similar way of doing that. It could also be a pop-up JavaScript prompt like the right-click prompt or it could be some extra visible text on the page that displays the original or it could be a new menu item that shows in the photo commands drop-down that isn't in the normal non-logged in UI that lets you get to the original.

devbobo · August 26, 2006

Oakley wrote:

OK, so I put that code into my Javascript section --- but nothing happens. Did I miss something here?

Ryan,

You need to put it in the footer enclosed in a script element. You can use an existing script element if one exists.
Note, I also had a mistake in my code, but i have modified my original post.

Cheers,

David

devbobo · August 26, 2006

dmc wrote:

are you serious... this has been talked about for a long time, then you just pop up with this simple if statement!

just like when I wanted journal large for a long time, then someone like you got interested for five minutes and created the code to do it.

sorry dmc

seriously i haven't come across people asking for this before, otherwise I would have already suggested it

DavidTO · August 26, 2006

devbobo wrote:

sorry dmc

seriously i haven't come across people asking for this before, otherwise I would have already suggested it

Will that mean that we won't have to enable originals to use BZT?

Mike Lane · August 26, 2006

jfriend wrote:

Mike, what do you think about just telling the logged in user when they try to right-click or when they access originals that this feature is only enabled because they are logged in and solve onethumb's concerns that way? If I read onethumb's issues right, he was concerns about logged-in users not thinking that one of the protection features was working and thus thinking Smugmug was broken or calling support because they thought it wasn't working. If they were somehow told, when they accessed the feature, that it's only available because they are logged in, wouldn't that address both concerns.

For right-click protection, they could leave in a modified right-click protection message that communicates that this is only active because they are logged in, but let the right click action work.

For originals, they'd have to find some similar way of doing that. It could also be a pop-up JavaScript prompt like the right-click prompt or it could be some extra visible text on the page that displays the original or it could be a new menu item that shows in the photo commands drop-down that isn't in the normal non-logged in UI that lets you get to the original.

Um, yeah I think that'd work too. I really don't know which would be better but I think they both offer the chance to have the features while making sure people understand them at the same time.

Andy · August 26, 2006

jfriend wrote:

If they were somehow told, when they accessed the feature, that it's only available because they are logged in, wouldn't that address both concerns.

In the past, we've seen that this is not the case. We have to balance out adding such functionality with the many, many help mails we'll get each day

Why Right-click protecting enabled when logged in?

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