Thank You For Working So Hard To Fix Problems!

swintonphoto

I just wanted to thank all the smugmug staff for responding quickly and professionally to the recent issue. I am extremely impressed that you would take time from your weekend to make this work. I don't know enough about the workings of the site, but I am sure it is extremely complicated. So, in contrast to all the complaining you got - I just want to say THANKS!

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Andy

Thank you very much!

I haven't moved in 8hrs today and I'd like to go stretch my legs and eat something so if you don't mind

We're sorry that it was a sucky day today. I'm grateful that Onethumb and Wireless have things setup in such a way that we came up gracefully and fast as soon as Amazon was back up.

Thanks again!

Peter

Andy wrote:

I haven't moved in 8hrs today and I'd like to go stretch my legs and eat something so if you don't mind
Thanks again!

I think you should stay put for at least another few hours . . . just to make sure all is well . . .

I'll check back in a while . . . after I grab a cold beer . . . :whew

Peter

denisegoldberg

I'd like to add my thanks too. I know it was a long day for the entire SmugMug team. Thanks for sticking with it and making our precious images available to the world once again.

--- Denise

timnosenzo

Yup, thanks for the hard work today, SM! Much appreciated, for such a major outage, I think you handled things very well. Happy to be a customer here.

Llywellyn

Yay! Back up and running. Thank you!

bhowdy

Allow me to be another satisfied Smugmug user that offers his sincere thanks to all the folks at Smugmug. As you get to be an adult you understand that "stuff happens." The world will not end, the sun will come up tomorrow, etc.

If you would like to wear a little stress try on the boots of the young men and women in Afghanistan and Iraq right now! I have a son in the Navy attached to the 24th Marine Expeditionary Unit (MEU) in Helmand province, Afghanistan.

Smugmug being down for a few hours ... I can deal with that!

thegrepper

Are we really 100% back?
Maybe it's just me but performance is horrible; pages won't load; can't customize galleries, etc. Are we really 100% back? Is there a backlog?

edmaine

thegrepper wrote:

Maybe it's just me but performance is horrible; pages won't load; can't customize galleries, etc. Are we really 100% back? Is there a backlog?

same here, i got my page to load earlier, but now I'm getting the "page load error" message, including the smugmug main site.

i was hoping to finish what I was uploading this morning, but it looks like we still have to wait some more....

Katseye

Still having problems???
I, too, am getting a page load error on my page as well as the smugmug site. Are will still experiencing some problems?


Kat