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Add Photos locks up Firefox3 EVERY time

TdcomptonTdcompton Registered Users Posts: 212 Major grins
edited August 1, 2008 in SmugMug Pro Sales Support
Yup.. The past two days I have tried to upload images to my SM site, and every time that I do it locks up my Firefox. It's not the computer itself because I can still run other programs, etc... It's only the add photos option that does it.

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 29, 2008
    Hi, A Java update will fix you up.


    Follow these steps to make sure your java is up to date for a PC:

    1) Go to http://www.java.com

    2) Click on "Do I have Java?" and wait for the test to run.

    3) Follow the steps to get the latest version of Java if you need it.
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    TdcomptonTdcompton Registered Users Posts: 212 Major grins
    edited July 29, 2008
    My java is updated, and it still does it only in Firefox3... I just used IE and it works fine. I also have the newest updates/etc installed for firefox... I think the last update notice I received was two days ago.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 1, 2008
    Tdcompton wrote:
    My java is updated, and it still does it only in Firefox3... I just used IE and it works fine. I also have the newest updates/etc installed for firefox... I think the last update notice I received was two days ago.
    Hm.. we'll get you sorted out, can you write our heroes at the help desk, let us help you from there, directly.
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