Use own domain Name Problem

mchapma

I had followed the smugmug instructions of setting up your own domain name when you have it registered with Godaddy, however I am having problems.

On my domain name with Godaddy, I have pointed my "www" to my smugmug account, "chapman-photography54.smugmug.com". This didn't work, so I re-read the instructions and thought I found the reason. So I went back and pointed my domain to "domains.smugmug.com".

Then I went to the control panel, settings, change domain and entered my domain name, www.mydomainname.com and still get the following error message:

"That hostname doesn't appear to be valid. It doesn't resolve to a hostname. See our help section on custom hostnames."

Help please!

Mark Chapman
chapman-photography54.smugmug.com

mchapma

Domain Name now working
When I changed my DNS to point to "domains.smugmug.com" it started working (i.e., www.markchapmanphotography.com).

Now, I'm trying to work the sub-domain as markchapmanphotography.com. I added a new CNAME at Godaddy, alias - markchapmanphotography and pointed to the host as above. Waiting to see if it works.

Mark Chapman

Andy

All good now? If you need more help holler to our help desk, okay?

mchapma

Domain Name without WWW
Andy,

I'm still having problems.

I have my godaddy DNS pointing as follows:

Alias - markchapmanphotography
Pointing to host - mecphotography.smugmug.com

Originally, I had this pointing to domains.smugmug.com and that didn't work. I tried the @ alias but godaddy would not accept it.

My domain, www.markchapmanphotography.com works fine, but not without the www.

Any help be appreciated.

Thanks,

Mark Chapman

Andy

mchapma wrote:

Mark Chapman

Hi Mark, like I said just above ^^^ pls email our heroes, ATTN: Doc, and let our specialist help you, okay?

Peter

Hey Mark,

Looks like it's working now . . . nice pics btw

Peter