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Newbie trying to load photos not doing so great

bestcatbestcat Registered Users Posts: 3 Beginner grinner
edited August 4, 2008 in SmugMug Support
I signed up yesterday and left my photos loading last night. Couldn't fnd them today. Tried again....nothing showing up. I am loading from Picasa2~should work. Only thing I can see is an error code with no links. Any ideas?
Cat

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 4, 2008
    Hi Cat - can we have your site name? ear.gif
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    bestcatbestcat Registered Users Posts: 3 Beginner grinner
    edited August 4, 2008
    Andy wrote:
    Hi Cat - can we have your site name? ear.gif
    Sure its catbest..very original huhrolleyes1.gif
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    Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited August 4, 2008
    Hi Cat,
    We see nothing in your upload log. So your photos did not reach us. You mention an error code. What was it? You can try installing the Picasa button again to see if this corrects the problem: http://dgrin.com/showthread.php?t=71187

    Steve
    SmugMug Support Hero
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    bestcatbestcat Registered Users Posts: 3 Beginner grinner
    edited August 4, 2008
    Hi Cat,
    We see nothing in your upload log. So your photos did not reach us. You mention an error code. What was it? You can try installing the Picasa button again to see if this corrects the problem: http://dgrin.com/showthread.php?t=71187

    Steve
    Well, I think this is an error code;
    Legend: T = time to process the image, in seconds.
    I will try again..love this site and would like to use it!
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    Steve CaviglianoSteve Cavigliano Super Moderators Posts: 3,599 moderator
    edited August 4, 2008
    Hi Cat,
    That doesn't sound like an error code. You can help us to help you, by trying to use the Simple uploader : http://www.smugmug.com/help/upload-pictures Since you haven't uploaded even one photo to your site, let's make sure all is right with your connection before trying to go back to the Picasa uploader. Please let us know if the Simple uploader worked for you.

    Steve
    SmugMug Support Hero
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