Error when accessing SM

BigAlBigAl Registered Users Posts: 2,294 Major grins
edited August 5, 2008 in SmugMug Support
I've just gotten this error on accessing my SM site:

"dss2.siteadvisor.com:443 uses an invalid security certificate.

The certificate is only valid for <a id="cert_domain_link" title="dss1.siteadvisor.com">dss1.siteadvisor.com</a>

(Error code: ssl_error_bad_cert_domain)"

I also seem to be getting logged out each time I leave SM??

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited August 5, 2008
    BigAl wrote:
    I've just gotten this error on accessing my SM site:

    "dss2.siteadvisor.com:443 uses an invalid security certificate.

    The certificate is only valid for dss1.siteadvisor.com

    (Error code: ssl_error_bad_cert_domain)"

    I also seem to be getting logged out each time I leave SM??
    Hi Al,

    On which page are you getting this error? Maybe you could send us a screenshot of your whole screen with this error to the help desk?

    We're aware of the not being able to stay logged in issue. Hopefully, this issue will be resolved shortly.

    All the best,
    Sebastian
    Sebastian
    SmugMug Support Hero
  • BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited August 5, 2008
    Hi Al,

    On which page are you getting this error? Maybe you could send us a screenshot of your whole screen with this error to the help desk?

    We're aware of the not being able to stay logged in issue. Hopefully, this issue will be resolved shortly.

    All the best,
    Sebastian
    Sebastian, it was on my front page, and I've done some uploading and haven't seen it for a while. If I do catch it again, I'll catch it :D
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