Invalid Certificate

texancoletexancole Registered Users Posts: 5 Big grins
edited August 6, 2008 in SmugMug Support
Hi, I am new to this! I have a point and shoot: SD870...

When I try to use the feature that allows you to select your pictures directly from Photoshop 5, I get the following message:

The certificate for "UTN-USERFirst-Hardware" is signed by the unknown Certificate Authority "AddTrust External CA Root". It is not possible to verify that this is a valid certificate.

Why? I don't like to accept certificates unless I know it is valid...

Comments

  • texancoletexancole Registered Users Posts: 5 Big grins
    edited August 5, 2008
    Andy wrote:
    very strange, it's not from us :( Can you try uploading from the Simple Uploader and let us know if you are successful?

    I have used the simple uploader, but it takes too long to select all the photos that I want to upload...

    Thanks for any help you can give...
  • texancoletexancole Registered Users Posts: 5 Big grins
    edited August 5, 2008
    The name of the certificate says: *.smugmug.com issued by usertrust.com
  • texancoletexancole Registered Users Posts: 5 Big grins
    edited August 6, 2008
    Bump...
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 6, 2008
    So we did install a new cert last night, it should be fixed now though. Can you close, reopen your browser, trying again?
    Andy

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  • texancoletexancole Registered Users Posts: 5 Big grins
    edited August 6, 2008
    Andy wrote:
    So we did install a new cert last night, it should be fixed now though. Can you close, reopen your browser, trying again?

    That did the trick!!! Thank you so much! I just love this service!iloveyou.gif
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