statcounter counting my visits - bad

a1mixer

I've just joined up and installed statcounter. No matter how many times I set blocking cookies, it is counting my own visits. This is happening with four different browsers. I've been talking with their support for four days and, so far, they haven't figured it out. Somehow it's not remembering the setting. Even when it says I'm blocked, it still counts me.

I have many cookies for many places and none of them ever break. This is the first I've ever encountered. I'm on a Mac using Mozilla, Firefox, Safari and Opera - all the latest versions. Wondering if anyone has any clues? Or recommendations for another counter that isn't so problematic? I think Google Analytics is working properly but it's hard to tell - somewhat cryptic.

Thanks for any suggestions

a1

scwalter

You can also block by IP address. I'd give that a try.

-Scott

a1mixer

Would that be my Mac's address or the provider's?


thanks

scwalter

a1mixer wrote:

Would that be my Mac's address or the provider's?


thanks

Your computer, or your router if you have one. When you get into that page it will say

"You can specify your IP Address XX.XX.XX.XX or a range such as 212.14.23.* or even 212.*.*.* to be blocked..."

and the XX.XX.XX.XX will be your current IP address.

-Scott

colourbox

a1mixer wrote:

Would that be my Mac's address or the provider's?

It must be the one that's public-facing, the one that StatCounter would see. Do not enter a local IP address because those aren't visible past your router. Use the IP address for the WAN (outside) connection of your DSL or cable modem.

jfriend

a1mixer wrote:

I've just joined up and installed statcounter. No matter how many times I set blocking cookies, it is counting my own visits. This is happening with four different browsers. I've been talking with their support for four days and, so far, they haven't figured it out. Somehow it's not remembering the setting. Even when it says I'm blocked, it still counts me.

I have many cookies for many places and none of them ever break. This is the first I've ever encountered. I'm on a Mac using Mozilla, Firefox, Safari and Opera - all the latest versions. Wondering if anyone has any clues? Or recommendations for another counter that isn't so problematic? I think Google Analytics is working properly but it's hard to tell - somewhat cryptic.

Thanks for any suggestions

a1

What is your site? Do you have a custom domain?

a1mixer

I think putting in my IP address has done it. I'll know in a lttle while - don't know how long it takes to update.

Thanks for all the help...



http://a1photo.smugmug.com/