Slide show on home page password being requested

rkw624

A request for a password keeps cropping up on my home page. When I refresh the page it goes away. Here's a screen capture. If you get time please check it out. Thanks!

Andy

We'll look into this.

Andy

rkw624 wrote:

A request for a password keeps cropping up on my home page. When I refresh the page it goes away. Here's a screen capture. If you get time please check it out. Thanks!

I can't replicate, IE7

Anyone else?

jww

Andy wrote:

I can't replicate, IE7

Anyone else?

I've had it happen a few times in the past week, but in trying just this minute I cannot replicate.

..soooo I dunno!

rkw624

Just did it again. Random thing for sure.

Another screen shot. I'm using IE 7. Refresh the page and it goes away.

brandofamily

Login requested for slideshow
Any ideas on why my homepage slideshow asks for a password? It does not happen all the time and if I refresh the page a few times it goes away. No, the gallery is not passworded... I think this issue might cause views to bail on viewing my site... HELP!

Andy

'tis being looked at, Anthony.

but first,

aktse

Andy wrote:

I can't replicate, IE7

Anyone else?

me.



FF3
IE6

but at random times and I'm running the slideshow on another web site.

brandofamily

Andy wrote:

'tis being looked at, Anthony.

but first,

Any idea what that might be from?

brandofamily

got it... I tried something that did not work and forgot to remove that...:)

jfriend

brandofamily wrote:

Any ideas on why my homepage slideshow asks for a password? It does not happen all the time and if I refresh the page a few times it goes away. No, the gallery is not passworded... I think this issue might cause views to bail on viewing my site... HELP!

Here's one I just ran into. Look familiar?

ivar

Is there a logic to be found for those that have this problem? Does it show for all slideshows? or only the first one that you load? Does it show all the time when you first load a slideshow? If not, how many out of how many times does it show? Does it always go away after refreshing the page? Does it still occur after clearing cookies?

Andy

Hi Folks,

I've alerted our engineers - it's not you, it's us, for sure Don't know where yet but we'll figure it out.

Sorry for the hassle

brandofamily

Andy wrote:

Hi Folks,

I've alerted our engineers - it's not you, it's us, for sure Don't know where yet but we'll figure it out.

Sorry for the hassle

Any update?

JoeG

Doesn't appear to be browser specific either.... happened to me in Firefox 2.0.0.16

Andy

brandofamily wrote:

Any update?

Not yet, sorry - working on it.

TexasFamily

i think it is b/c the gallery containing pictures for the slide show is passworded...at least it is for my slide show...when i get prompted

if i am logged in then the slideshow works...
if i am not logged in then i get the passwd prompt...which btw...doesn't mask the passwd either

Edward

Andy

Could you all check now to see if the problem is replicable or if it's fixed? Thanks!

rkw624

Andy wrote:

Could you all check now to see if the problem is replicable or if it's fixed? Thanks!

So far today it has not appeared. Thank you for your time and effort. It is much appreciated!

TexasFamily

I still get passwd dialog for mine...
but i think it is supposed to work like this...???

The gallery with images does indeed have a passwd as well as the gallery with the slideshow...let me know if you need/want the link to test...

When I am logged into my sm account i did not get the passwd dialog box.

The other comment i have is that when entering a passwd in the dialog box it is NOT masked *****


Edward

Andy

TexasFamily wrote:

I still get passwd dialog for mine...
but i think it is supposed to work like this...???

The gallery with images does indeed have a passwd as well as the gallery with the slideshow...let me know if you need/want the link to test...

When I am logged into my sm account i did not get the passwd dialog box.

The other comment i have is that when entering a passwd in the dialog box it is NOT masked *****


Edward

The homepage slideshow requires an open gallery - no password So please fix that. Thanks!

jfriend

Andy wrote:

Could you all check now to see if the problem is replicable or if it's fixed? Thanks!

I saw the problem just now on this gallery: http://agapephotos.smugmug.com/. Loaded it again later and it worked normally.

brandofamily

mine's still b0rked...
if I reload a few times it works as it's soppused to...

rkw624

I thought it was gone but it's back....

Andy

Hi folks, our engineers are aware and are looking for another type of fix here.

Sorry

TexasFamily

Andy wrote:

The homepage slideshow requires an open gallery - no password So please fix that. Thanks!

gallery of my kids...password is staying...
waiting patienly for super heroes to figure out password protected gallery slideshows for grandparents

Edward

brandofamily

Andy wrote:

Hi folks, our engineers are aware and are looking for another type of fix here.

Sorry

Any update? This is getting a bit frustrating and takes multiple reloads to get passed... more than before...

Andy

brandofamily wrote:

Any update? This is getting a bit frustrating and takes multiple reloads to get passed... more than before...

Yeah it's frustrating for us too, sorry Anthony It doesn't affect all people, and it is proving to be a bit difficult to pin down. We'll get it, I'm sure.

Sorry again for the hassle.

dg71201

Andy wrote:

Yeah it's frustrating for us too, sorry Anthony It doesn't affect all people, and it is proving to be a bit difficult to pin down. We'll get it, I'm sure.

Sorry again for the hassle.

Anything new with this issue? I have tried this in ff and ie7.

Andy

dg71201 wrote:

Anything new with this issue? I have tried this in ff and ie7.

AFAIK this issue is fixed for all. Please write our help desk with the details so that we can address you personally, okay? Thanks so much!

ral

I am having the same issue
How can I fix it? Please help!!!!