Page 1 of 0? And no images

aktse

This probably explains it the best:



All of my galleries on FF3 and sometimes in IE6 (I think) on XP boxes (three machines, haven't tried my linux boxes yet) are like this and it started this morning.

Caches cleared, logged out, logged in, spun around in circles, stood on top of my head, yada, yada,yada.

Andy

I could see all the dancer files fine - FF3 is quirky, a bit Try clearing (again) everything cookies cache and all that and then close, reopen and go to the same gallery again?

e mari ad terram

I am having a customer exhibit the same issue. He has both IE and FF, neither one are working.

Everything but the images are showing up (just like your screen shot). I was looking to virus scan to be a possible culprit. He is using Computer Associates Internet Protection Suite... Maybe it is blocking the java?

I put in a help message to support.

If you come up with anything, please post the solution. I will do the same.

thanks

richW

e mari ad terram wrote:

I am having a customer exhibit the same issue. He has both IE and FF, neither one are working.

Everything but the images are showing up (just like your screen shot). I was looking to virus scan to be a possible culprit. He is using Computer Associates Internet Protection Suite... Maybe it is blocking the java?

I put in a help message to support.

If you come up with anything, please post the solution. I will do the same.

thanks

For CA Internet Security, try the following settings to see if it helps.

CA Internet Security Center from Computer Associates. SmugMug style galleries won't show any photos. Firewall blocks some of our code. Here's the 10 step action plan that adds SmugMug to the trusted sites:

1. right-click on the CA icon, point to CA Personal Firewall and select 'open CA Personal Firewall'
2. click on the big 'Privacy' icon in the left column
3. make sure the 'Internet Browser Protection' tab on top of the settings screen is selected
4. click on 'manage sites'
5. click on the 'add' symbol
6. enter smugmug.com in the url field
7. click ok
8. make sure you see 6 green checkmarks for smugmug.com
9. click on close
10. close the CA Personal Firewall window and enjoy using your SmugMug galleries

If you encounter any custom domain name that uses SmugMug as well without smugmug.com in the url, repeat the steps I gave you for this address as well to add the site to your trusted sites. That should fix the issues you had with the software.blocking feature was causing the the images not to load.