Adobe Bridge Problem
cdonovan
Registered Users Posts: 724 Major grins
My own little bridge problem. I try to open it, but before it has time to start up I get an error message saying
The instruction at (whole bunch of numbers) refrenced memory at (whole bunch of numbers) The memory could not be "read"
Click Ok to terminate
Click Cancel to debug the program.
I've tried both options many times....I tried to delete my preferences as well. I reinstalled CS3, but I don't know if that is Just photoshop, or if it is also bridge. I can't find Bridge in the list of program files when I use the control panel to list all programs on the computer
I'm Running xp
I've tried so many #$%#$ options and the customer support center was of no help at all.:cry
Is there a way to re-install Just the bridge part of CS3
The instruction at (whole bunch of numbers) refrenced memory at (whole bunch of numbers) The memory could not be "read"
Click Ok to terminate
Click Cancel to debug the program.
I've tried both options many times....I tried to delete my preferences as well. I reinstalled CS3, but I don't know if that is Just photoshop, or if it is also bridge. I can't find Bridge in the list of program files when I use the control panel to list all programs on the computer
I'm Running xp
I've tried so many #$%#$ options and the customer support center was of no help at all.:cry
Is there a way to re-install Just the bridge part of CS3
0
Comments
Just to confirm, when you re-installed CS3, did you un-install Photoshop/bridge and confirm that all folders were completely gone? And you still get the error? Or did you just re-install over top of what was there?
Short of this being an actual hardware problem (such as a faulty RAM chip), I would still suspect a corrupt temp file, cache file, etc.
Here is a summarized list of things to check from Adobe's web site.
It is also quite possible that XP may also have "orphaned" a temp file. Programs often create temporary files while they are running and then delete them upon exit. Now and then, when a program ends abruptly, the temp files don't get deleted and cause problems the next time you start up.
So you can try cleaning up your temp files. If you haven't shut down recently I would first start with this. Then (if I remember correctly), go to Start->All Programs->Accessories->System Tools->Disk CleanUp.
Has anything new been installed since this started? An Antivirus update? New hardware? You have the option of using a Restore Point in XP to move the operating system drivers back to a previously saved point. I have used this sucessfully in the past, when a program suddenly goes wonky and I have no other explanation.
When things work well for a very long time and then suddenly stop working, it is often very hard to troubleshoot. Hope you have success ...
www.digismile.ca
I can't figure out how to completely uninstall bridge as it doesn't show up on my list of programs in the listing of programs to add/install/uninstall
I have my photoshop package, should I just completely uninstall the whole program? I am worried that I won't be able to Reinstall if I do. (I thought that we were only allowed one installation with the adobe photoshop disks? This is soo frustrating.
I don't believe Bridge has a separate install/uninstall. It's part of Photoshop. You would have to uninstall, then reinstall all of Photoshop.
If, before uninstalling, you do Help/Deactivate, you can assure yourself that you will be able to reinstall and won't have lost an install count. The uninstall process probably does a deactivate too, but I figure it's always safer to deactivate yourself to make sure it succeeds before uninstalling. You are technically allowed to install Photoshop onto two computers (I have it on my main desktop computer and on my laptop) provided you are the only user and a few other limitations spelled out in their license.
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I have spent a fair bit googling this problem. If you were to search for "The memory could not be read", you'd be surprised (or maybe not ...) how many of the hits reference an Adobe product.
I found references to this error for CS3, Adobe Acrobat, and an un-answered thread for Bridge. So, I think this is a general adobe issue ...
I know it's hard to remember some of the little things we do, but I'm wondering if you installed anything new, like a new printer driver, a wireless printer, a network printer, or have changed your default printer?
Recently I had an issue with my CS3. For no apparent reason, my file processing time when i used Image Processor (through bridge) went from a few seconds per image to 40-60 seconds per image. Because I have moved in the last 6 months, I hadn't processed a lot of files with Image Processor so I wasn't sure how long I had been experiencing this problem.
The long and the short of it, I tried all the suggestions of increasing swap space, defragging, re-installing, etc. to no avail. I have a very fast processor and 4Gb of RAM, so a faster machine wasn't the issue. I was not having any issue with any other program ... I eventually found a thread and discovered my problem. We had recently purchased an HP printer with WIFI so that we could share it between 3 machines. I had made my default printer the new networked printer. That was the problem! It turns out various Adobe products can barf when you have a networked printer as a default.
I'm an experienced Windows user and I would never have figured out/guessed this. One simple change to my default printer and things were back to normal. So there's a good chance that whatever is causing the problem will be something very simple/mundane like this.
I did not find a specific solution to your Bridge error, but in the case of CS3 (with the same "the memory could not be read" error), the work around/solution was to create a new user in Control Panel. Why does this work? Hard to say. Adobe software typically installs files that are common to the overall Adobe software platform in folders that other users/other programs can access. Will this work for you? Can't say, put it wouldn't be hard to test.
I would still be trying to contact Adobe. I think they hold the key to your problem ...
In the mean time, I'll continue to look on the web and see if I can find your error.
Good luck,
www.digismile.ca
cdonovan,
I'm curious if you (or anyone else) has resolved your issue yet.
I just started having a similar error message on my Vista machine after I changed a couple preferences within Bridge.