Visible prices question

Snowgirl

Hi. I have set my prices on various albums, no problem. However, when a customer clicks on a photo to order them, they can see the wholesale prices for the versions I don't offer. e.g. I only want customers to be able to purchase 'lustre' paper - but they can see the 19 cent wholesale price for glossy etc.

Sorry if this is a duplicate - couldn't find a recent thread on this.

Any help greatly appreciated! :dunno

www.imagesbyceci.smugmug.com

Allen

Snowgirl wrote:

Hi. I have set my prices on various albums, no problem. However, when a customer clicks on a photo to order them, they can see the wholesale prices for the versions I don't offer. e.g. I only want customers to be able to purchase 'lustre' paper - but they can see the 19 cent wholesale price for glossy etc.

Sorry if this is a duplicate - couldn't find a recent thread on this.

Any help greatly appreciated!

www.imagesbyceci.smugmug.com

Did you look logged out?

jfriend

Snowgirl wrote:

Hi. I have set my prices on various albums, no problem. However, when a customer clicks on a photo to order them, they can see the wholesale prices for the versions I don't offer. e.g. I only want customers to be able to purchase 'lustre' paper - but they can see the 19 cent wholesale price for glossy etc.

Sorry if this is a duplicate - couldn't find a recent thread on this.

Any help greatly appreciated!

www.imagesbyceci.smugmug.com

If you don't want to offer a particular product, you set it's price to zero and then your customers will not even see that product listed for sale. So, if you don't want to offer glossy, then just set all glossy to zero.

Snowgirl

jfriend wrote:

If you don't want to offer a particular product, you set it's price to zero and then your customers will not even see that product listed for sale. So, if you don't want to offer glossy, then just set all glossy to zero.

I just looked at a different gallery - same problem. I was not logged in when I looked. I can see the entire price list. I even looked on my husband's computer. It's the same problem in all of my galleries. Gulp!

Snowgirl

Snowgirl wrote:

I just looked at a different gallery - same problem. I was not logged in when I looked. I can see the entire price list. I even looked on my husband's computer. It's the same problem in all of my galleries. Gulp!

Sorry , I misunderstood about setting the price to"0". I thought a blank = 0. I was wrong. I have fixed it. Thanks for your help.

jfriend

Snowgirl wrote:

Sorry , I misunderstood about setting the price to"0". I thought a blank = 0. I was wrong. I have fixed it. Thanks for your help.

That is a common perception (that blank=0). Glad you got it fixed.