CS3 crashing when I work with portrait orientation

Tdcompton

Okay, for the past three weeks my full and legal version of CS3 has been crashing EVERY SINGLE TIME that I work with images in a portrait orientation...

Example :: I edit the original file, open a new 8x10 portrait canvas, I hold down shift and drag the original image into the new canvas, at this point it crashes if I do anything at all with the new canvas image I have created.

This occurs only when working with portrait images, if it's a landscape crop then I have no issues what so ever...

I have looked online with no luck and Adobe help has been useless as well. Sure, I could rotate my image before I create the new canvas and just do everything in landscape, then rotate it to save the file, but it's not always easy to work like that!!

Anyone have this problem? Any suggestions?? And also - my new laptop is perfectly capable of meeting the running requirements for CS3.

Fred Maurer

Are you working with CS3 version 10.0.1? Had a similar problem, with CS3 version 10.0.0. Problem with compatibility of Microsoft mouse. Adobe help gave up on me and then came out with version 10.0.1 which solved all my problems!
Good luck.

Tdcompton

Yeah I have version 10.0 ...... So basically unless I want to oay for some upgrade I'm screwed?

davidweaver

Tdcompton wrote:

Yeah I have version 10.0 ...... So basically unless I want to oay for some upgrade I'm screwed?

Nope.

Minor Photoshop updates are free. :-) It will be that CS3.5 or CS4 upgrade that will cost some more money.

The update page:
http://www.adobe.com/downloads/updates/

Also check your mouse driver and see if there is a newer version of that driver.

Cheers,
David

pyry

Tdcompton wrote:

Yeah I have version 10.0 ...... So basically unless I want to oay for some upgrade I'm screwed?

You should run the Adobe Updater program, if you have the out-of-box version (10.0.0) it'll find quite a bit to fix. And you don't need to pay for it.

BinaryFx

pyry wrote:

You should run the Adobe Updater program, if you have the out-of-box version (10.0.0) it'll find quite a bit to fix. And you don't need to pay for it.

On the Mac, the Adobe Updater CS2 or CS3 often has more problems than it is worth, so I usually just do it manually (please fix the issues with the updater Adobe, it is not as if they are not known).


Stephen Marsh

http://members.ozemail.com.au/~binaryfx/
http://prepression.blogspot.com/

pyry

BinaryFx wrote:

On the Mac, the Adobe Updater CS2 or CS3 often has more problems than it is worth, so I usually just do it manually (please fix the issues with the updater Adobe, it is not as if they are not known).

Whatever does the trick. I run the software on Windows and apart from some seemingly unnecessary reboots, the updater is fine.

Richard

pyry wrote:

Whatever does the trick. I run the software on Windows and apart from some seemingly unnecessary reboots, the updater is fine.

For me, it was useless in PS7, dodgy in CS2 but hasn't failed yet on CS3.

Tdcompton

Thank you for that information!!! I will check out the updates from Adobe and also my mouse driver... This site is so helpful!