SLOW Upload??

black_fx_35

Wondering if there is a reason for slow uploads today. I am using the trusted uploader (can't remember the name, but it is the first that comes up on the list) to upload 70 or so pictures. I started the upload this morning from home, and was expecting to get to the office a few hours later and see all of the pics. To my surprise, only 7 or 8 have been uploaded thus far (6 hours later). It could be something on my side (I am not at home to look into it), but thought I should check here too in the event that it is something on smugmug's side. The gallery link is: http://randya.smugmug.com/gallery/5825515_dHtEZ#P-2-16

There were already 25 or so photos in this gallery, I am just adding additional photos to it. Any thoughts on why this is taking so long? At this rate, it will take 3 days to get them all uploaded. Thanks.

black_fx_35

black_fx_35 wrote:

Wondering if there is a reason for slow uploads today. I am using the trusted uploader (can't remember the name, but it is the first that comes up on the list) to upload 70 or so pictures. I started the upload this morning from home, and was expecting to get to the office a few hours later and see all of the pics. To my surprise, only 7 or 8 have been uploaded thus far (6 hours later). It could be something on my side (I am not at home to look into it), but thought I should check here too in the event that it is something on smugmug's side. The gallery link is: http://randya.smugmug.com/gallery/5825515_dHtEZ#P-2-16

There were already 25 or so photos in this gallery, I am just adding additional photos to it. Any thoughts on why this is taking so long? At this rate, it will take 3 days to get them all uploaded. Thanks.

Ok...I got home from work today, and a whopping 8 pictures had been uploading (and they were still uploading 10 hours later. Needless to say, I stopped the upload. Any idea how I can test my upload speed to see if the issue is on my side? Thanks.

rainforest1155

Hi Randy,

Could you run a traceroute to SmugMug? Try these instructions to run a traceroute on a PC:
http://www.smugmug.com/gallery/2959046
That will help us see if and where any problems may be.

Furthermore, would you mind running a line quality test for us? You go here:
http://www.dslreports.com/linequality
Sign up and run the test. Registration there is free. After you run the test, copy the link to the results for us. That will let us know if there is an issue with the line preventing photos from arriving to our servers.

Thanks,
Sebastian

jfriend

black_fx_35 wrote:

Ok...I got home from work today, and a whopping 8 pictures had been uploading (and they were still uploading 10 hours later. Needless to say, I stopped the upload. Any idea how I can test my upload speed to see if the issue is on my side? Thanks.

You can test your upload speed at http://smugmug.speedtest.net. Just pick a server in the silicon valley area for the test and it will tell you both your download speed and your upload speed. With as slow an upload as you are getting, it is probably some sort of other issue, but it's useful to know what speeds your getting anyway.

black_fx_35

rainforest1155 wrote:

Hi Randy,

Could you run a traceroute to SmugMug? Try these instructions to run a traceroute on a PC:
http://www.smugmug.com/gallery/2959046
That will help us see if and where any problems may be.

Furthermore, would you mind running a line quality test for us? You go here:
http://www.dslreports.com/linequality
Sign up and run the test. Registration there is free. After you run the test, copy the link to the results for us. That will let us know if there is an issue with the line preventing photos from arriving to our servers.

Thanks,
Sebastian

Thanks, are there traceroute instructions for a Mac?