How to downgrade back to basic

DianaPricePhotoDianaPricePhoto Registered Users Posts: 32 Big grins
edited September 27, 2008 in SmugMug Pro Sales Support
How can I downgrade back to basic and do I get a pro-rated refund on what I've paid? If not, how do I keep my account from automatically renewing? I can;t even find a date for renewal on my page or in my control panel informaiton

Comments

  • moose135moose135 Registered Users Posts: 1,420 Major grins
    edited September 27, 2008
    DianaPricePhoto wrote:
    I can;t even find a date for renewal on my page or in my control panel informaiton
    Can't help you with the downgrade question, but if you go to your control panel, and select the "Stats" tab, you will see the following:
    Statistics

    Signed up: Aug 02, 2006 7:22pm EDT | Account renewal: 2009-08-02 | Account type: | Pro · Upgrade · Cancel

    followed by the rest of your stats.
    The Moose is Loose!
    http://www.moose135photography.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 27, 2008
    Diana, write our Support Heroes let us help you from the help desk :D
    Andy

    Portfolio • Workshops • Facebook • Twitter
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