Problem when using IE

brouschbrousch Registered Users Posts: 3 Beginner grinner
edited September 29, 2008 in SmugMug Support
People are reporting problems with my galleries when they are using Internet Explorer. This is a recent problem, and I haven't changed anything on my site other than adding photos to existing galleries.

For an example, this gallery loads fine with Firefox3, but fails in IE7:
http://the-rousches.smugmug.com/gallery/4185345_WiB4c

If I login, then the page loads fine even in IE.

Here is the error: 
Line: 113
Char: 1
Error: Unknown runtime error
Code: 0
URL: http://the-rousches.smugmug.com/gallery/4185345_WiB4c
I don't see any problem with line 113 in the source.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 29, 2008
    Your caption didn't have <html> and </html> tags.

    I added them, and IE7 loaded fine for me.
    Andy

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  • brouschbrousch Registered Users Posts: 3 Beginner grinner
    edited September 29, 2008
    Andy wrote:
    Your caption didn't have <html> and </html> tags.

    I added them, and IE7 loaded fine for me.

    Thank you, that's very interesting. I didn't know those tags were supposed to be in there. Is there a SmugMug help resource that would help me to avoid these problems in the future?
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