FireFox 3.03 problems

Montec

So I upgraded to FF 3.03 the other day and now I cannot upload more than a couple of images before FF crashes...anyone else having this problem?

emtajim

Montec wrote:

So I upgraded to FF 3.03 the other day and now I cannot upload more than a couple of images before FF crashes...anyone else having this problem?

I had the same problem a week or so ago. I wasn't sure if it was just a glitch but I now see that I'm not alone with this issue.

I didn't have time to try and sort it out so I just opened up my IE and had no issues with my upload after that.

Not sure it's a Firefox 3.03 issue or a SmugMug issue or just an interface issue between them.

Jim

Montec

emtajim wrote:

I had the same problem a week or so ago. I wasn't sure if it was just a glitch but I now see that I'm not alone with this issue.

I didn't have time to try and sort it out so I just opened up my IE and had no issues with my upload after that.

Not sure it's a Firefox 3.03 issue or a SmugMug issue or just an interface issue between them.

Jim

I did the same and used IE8 with no problems.

No answer from SM on this so I guess it is not a big problem. I was reporting the problem because FF seems to be the preferred browser for the SM heroes.

scwalter

Montec wrote:

So I upgraded to FF 3.03 the other day and now I cannot upload more than a couple of images before FF crashes...anyone else having this problem?

I was having problems with FF 3.01 and I think 3.02, but updating the latest Java release candidate fixed my problems. (This is the Java needed for Chrome, the new Google browser).

http://java.sun.com/javase/downloads/ea.jsp

-Scott

Andy

Montec wrote:

I was reporting the problem because FF seems to be the preferred browser for the SM heroes.

We fully and completely support IE6/IE7/Safari and FF. We love Firefox (who doesn't!).

Andy

scwalter wrote:

I was having problems with FF 3.01 and I think 3.02, but updating the latest Java release candidate fixed my problems. (This is the Java needed for Chrome, the new Google browser).

http://java.sun.com/javase/downloads/ea.jsp

-Scott

We have found that updating your current installation of java will typically resolve this issue.

Follow these steps to make sure your java is up to date for a PC:

1) Go to http://www.java.com

2) Click on "Do I have Java?" and wait for the test to run.

3) Follow the steps to get the latest version of Java if you need it.

If you have a Mac, it is even easier, just click on the Apple Menu and run the "Software Update" to get the latest version of Java.

emtajim

Andy wrote:

We have found that updating your current installation of java will typically resolve this issue.

Follow these steps to make sure your java is up to date for a PC:

1) Go to http://www.java.com

2) Click on "Do I have Java?" and wait for the test to run.

3) Follow the steps to get the latest version of Java if you need it.

If you have a Mac, it is even easier, just click on the Apple Menu and run the "Software Update" to get the latest version of Java.

Thanks Andy

I'll give it a try when I get home.

Jim

whoalse

Andy wrote:

We have found that updating your current installation of java will typically resolve this issue.

Follow these steps to make sure your java is up to date for a PC:

1) Go to http://www.java.com
2) Click on "Do I have Java?" and wait for the test to run.
3) Follow the steps to get the latest version of Java if you need it.

If you have a Mac, it is even easier, just click on the Apple Menu and run the "Software Update" to get the latest version of Java.

I have done this many times since FF 3.0.1 when I started having this uploading problem after updating to the latest Java. It's usually less than 6 images before FF crashes. So, I'm not sure whether it's FF or Java.

The problem still persists and the latest was about 10 hours ago . In the mean time, I'm using IE7 to upload which I'm not very delighted about!

Montec

whoalse wrote:

I have done this many times since FF 3.0.1 when I started having this uploading problem after updating to the latest Java. It's usually less than 6 images before FF crashes. So, I'm not sure whether it's FF or Java.

The problem still persists and the latest was about 10 hours ago . In the mean time, I'm using IE7 to upload which I'm not very delighted about!

I updated my java as well and FireFox still crashed when uploading images...and it is about the same number, 4 or 5 and then it locks up. Worked fine until I upgraded to V 3.03

scwalter

Montec wrote:

I updated my java as well and FireFox still crashed when uploading images...and it is about the same number, 4 or 5 and then it locks up. Worked fine until I upgraded to V 3.03

Try the early access version I mentioned. Andy's instructions will only get you the latest full release, not the release candidate. This is what fixed it for me.

-Scott

TonyL

Mine crashes left and right.

I ended up going with the send to smugmug app. Much more reliable. Plus if it crashes, it remembers where it left off.