unable to edit bio to fix problem

lizstabbertphotolizstabbertphoto Registered Users Posts: 64 Big grins
edited November 16, 2008 in SmugMug Support
Ok so this morning I made a quick change to the xhtml in my journal to better position my slideshow. Well apparently I left something open because I have "/div>" showing up at the bottom of my bio section. As a result of the bad div in my bio, my footer is screwed up AND my galleries page has become unviewable even to me! :uhoh:

The really big problem is when I try to edit my bio section (by clicking the "edit" link) the entire section dissapears and the usual text box doesnt come up at all. I know the problem effecting the rest of my page is from the screwy bio section because when I hide it the other problems go away...but then I have an empty main page.

Is there a way to edit the html in my bio section without using the normal edit box? Or a way to get the editing text box back? :dunnoI really need to fix this ASAP since my site is pretty much out of commission until its repaired (eek!!). Thanks in advance guys!

Liz
www.lizstabbertphoto.com

The blog :-)

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited October 2, 2008
    lizstabbertphoto wrote:
    Ok so this morning I made a quick change to the xhtml in my journal to better position my slideshow. Well apparently I left something open because I have "/div>" showing up at the bottom of my bio section. As a result of the bad div in my bio, my footer is screwed up AND my galleries page has become unviewable even to me! :uhoh:

    The really big problem is when I try to edit my bio section (by clicking the "edit" link) the entire section dissapears and the usual text box doesnt come up at all. I know the problem effecting the rest of my page is from the screwy bio section because when I hide it the other problems go away...but then I have an empty main page.

    Is there a way to edit the html in my bio section without using the normal edit box? Or a way to get the editing text box back? ne_nau.gifI really need to fix this ASAP since my site is pretty much out of commission until its repaired (eek!!). Thanks in advance guys!

    Liz

    Go to the control panel. Click on the homepage tab. In the Bio section, hit Edit and you should be able to fix it there.
    --John
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  • richWrichW Registered Users Posts: 941 Major grins
    edited October 2, 2008
    lizstabbertphoto wrote:
    Ok so this morning I made a quick change to the xhtml in my journal to better position my slideshow. Well apparently I left something open because I have "/div>" showing up at the bottom of my bio section. As a result of the bad div in my bio, my footer is screwed up AND my galleries page has become unviewable even to me! :uhoh:

    The really big problem is when I try to edit my bio section (by clicking the "edit" link) the entire section dissapears and the usual text box doesnt come up at all. I know the problem effecting the rest of my page is from the screwy bio section because when I hide it the other problems go away...but then I have an empty main page.

    Is there a way to edit the html in my bio section without using the normal edit box? Or a way to get the editing text box back? ne_nau.gifI really need to fix this ASAP since my site is pretty much out of commission until its repaired (eek!!). Thanks in advance guys!

    Liz
    I hope you don't mind that I went in fixed it for you.
    I used my SmugMug Support Hero Powers :D
  • lizstabbertphotolizstabbertphoto Registered Users Posts: 64 Big grins
    edited October 2, 2008
    richW wrote:
    I hope you don't mind that I went in fixed it for you.
    I used my SmugMug Support Hero Powers :D

    clap.gif Hooray for SmugMug Support Hero powers!! Thank you so much!bowdown.gif

    Liz
    www.lizstabbertphoto.com

    The blog :-)
  • richWrichW Registered Users Posts: 941 Major grins
    edited October 3, 2008
    lizstabbertphoto wrote:
    clap.gif Hooray for SmugMug Support Hero powers!! Thank you so much!bowdown.gif

    Liz
    You're Welcome....thumb.gif
  • YinksYinks Registered Users Posts: 32 Big grins
    edited October 25, 2008
    Edit in Bio Section disappears
    please help me I am having the same problem, I am unable to edit my bio section.

    Thank you in advance
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited October 25, 2008
    Yinks wrote:
    please help me I am having the same problem, I am unable to edit my bio section.

    Thank you in advance

    Did you try what I suggested in the 2nd message in this thread?
    --John
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  • firstduephotosfirstduephotos Registered Users Posts: 5 Beginner grinner
    edited November 16, 2008
    Me too! me too!
    Alas, I am experiencing the same problem. I cut/pasted some html code into my Bio section for a calendar I had for sale and now that I want to get rid of it, I can't. :cry

    As soon as I click edit (in the homepage OR using the control panel>homepage>bio>edit path as suggested by jfriend)) everything but the photo goes away and there is no edit box. So there is nothing there to cut/delete. I also noticed the borders for all of the sections below the Bio section are now nested within the Bio border.ne_nau.gif Thats not good.

    What I want to do is make it all go back to the way it was before I tried to get cute in the Bio section. I want to remove all of the "for sale" crud and get the Bio back to being all about moi! iloveyou.gif You know....fire up the wayback machine, Mr Whoopie!

    Suggestions welcomed!
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 16, 2008
    firstduephotos wrote:
    Alas, I am experiencing the same problem. I cut/pasted some html code into my Bio section for a calendar I had for sale and now that I want to get rid of it, I can't. :cry

    As soon as I click edit (in the homepage OR using the control panel>homepage>bio>edit path as suggested by jfriend)) everything but the photo goes away and there is no edit box. So there is nothing there to cut/delete. I also noticed the borders for all of the sections below the Bio section are now nested within the Bio border.ne_nau.gif Thats not good.

    What I want to do is make it all go back to the way it was before I tried to get cute in the Bio section. I want to remove all of the "for sale" crud and get the Bio back to being all about moi! iloveyou.gif You know....fire up the wayback machine, Mr Whoopie!

    Suggestions welcomed!

    This behavior can happen when you have unclosed tags in your HTML. See the second message in this thread for how to get access to the stuff you put in the Bio without this problem.
    --John
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  • firstduephotosfirstduephotos Registered Users Posts: 5 Beginner grinner
    edited November 16, 2008
    Yup. didn't work.
    jfriend wrote:
    This behavior can happen when you have unclosed tags in your HTML. See the second message in this thread for how to get access to the stuff you put in the Bio without this problem.

    jfriend, thank you for your prompt reply. As I indicated in my post to the thread however, I did follow the steps you had suggested in the second post of this thread PRIOR to posting my message and it did not work either.

    Still stuck.:cry
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 16, 2008
    firstduephotos wrote:
    jfriend, thank you for your prompt reply. As I indicated in my post to the thread however, I did follow the steps you had suggested in the second post of this thread PRIOR to posting my message and it did not work either.

    Still stuck.:cry
    Your bio contains a LOT of invalid HTML and that is probably why it isn't working for you. I would suggest you go to the control panel, edit your BIO there and copy everything to the clipboard and paste it into some editor (like notepad), save it to your hard disk as a backup.

    Then, clear everything out of the bio and start fresh. There are so many errors in your HTML that I can't even really list them all. Instead, I'd suggest you clear everything out of your bio and then paste this clean HTML text in:

    [html]
    <html>
    <center>
    <br>
    <i><b>*** NEW FOR SALE ***
    <br>
    2009 - DETROIT FIREGROUND ACTION CALENDAR
    </i></b>
    <br>
    <br>
    <br>
    <ul>
    <li>25 Pages of Detroit Firefighters in action</li>
    <li>11" X 8.5" - Full color photography</li>
    <li>$18.00 per calendar</li>
    <li>Calendar can be ordered secure online through the link below.</li>
    </ul>
    <br>
    Fire Photography By:
    <br>
    <a href="http://www.emergencyserviceimages.com">Rick Nohl - Emergency Service Images</a>
    <br>
    <a href="http://www.firstduephotos.com">Ted Pendergast - First Due Photos</a>
    <br>
    <a href="http://www.dmdimages.smugmug.com">Damian Drella - DMD Images</a>
    <br>
    <a href="http://www.towniesphotos.smugmug.com">Paul Basset - Townies Photos</a>
    <br>
    <br>
    <a href="http://www.lulu.com/content/3364510"&gt;
    <img src="http://www.lulu.com/services/buy_now_buttons/images/blue.gif&quot; border="0" alt="DETROIT FIREGROUND ACTION - 2009 CALANDER.">
    </a></center>

    <pre>
    UPDATES:

    ** COMING SOON **
    FDNY Apparatus Gallery, FIRST DUE! at a storefront fire in Union City, NJ and a New Hampshire Apparatus Gallery...stay tuned!

    ** MAY 23 2008: Three (3) new Galleries Added of Fireground Images from fires in Detroit and Hamtramck Michigan and Detroit Apparatus and Firehouses

    ** JAN 25 2008: Gallery Of Photos Added To Fireground Section covering a major 5-Alarm Fire in Lawrence, Massachusetts.

    Welcome to FIRST DUE! Fireground Photography!

    Basically, this site is designed from the ground up purely as a photography website. While my primary area of photographic interest is the Fire Service, I will also be posting a lot of my other photographic work here as well.

    I welcome your comments on individual photos as well as the website in general. There are places to post your comments here or, feel free to email me at firstduephotos-at-comcast-dot-net

    The host company (smugmug.com) allows for easy print ordering. If you see an image that you'd like to order a copy of, just click the appropriate icon above the image. For the most part, the horizontal images are optimized for 8x12 prints while the veritical shots are optimized for 8x10 prints. When ordering, please note the cropping box when you get to the cart screen. You can accept the image "as is" or do some limited cropping yourself. If you have any problems or questions, please contact me at firstduephotos-at-comcast-dot-net.

    If you are on the job and are requesting images from an incident you worked, definately email me before ordering.

    firstduephotos-at-comcast-dot-net.

    Thank you for visiting FIRST DUE!

    -Ted Pendergast
    FIRST DUE! Fireground Photography
    </pre>
    </html>[/html]

    This may not be exactly the formatting you want, but if we can start with something that is legal HTML, we can then tune it to add any additional formatting you want.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
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  • firstduephotosfirstduephotos Registered Users Posts: 5 Beginner grinner
    edited November 16, 2008
    Can't Get There From Here
    jfriend wrote:
    Your bio contains a LOT of invalid HTML and that is probably why it isn't working for you. I would suggest you go to the control panel, edit your BIO there and copy everything to the clipboard and paste it into some editor (like notepad), save it to your hard disk as a backup.

    Then, clear everything out of the bio and start fresh. There are so many errors in your HTML that I can't even really list them all. Instead, I'd suggest you clear everything out of your bio and then paste this clean HTML text in:

    [html]
    <html>
    <center>
    <br>
    <i><b>*** NEW FOR SALE ***
    <br>
    2009 - DETROIT FIREGROUND ACTION CALENDAR
    </i></b>
    <br>
    <br>
    <br>
    <ul>
    <li>25 Pages of Detroit Firefighters in action</li>
    <li>11" X 8.5" - Full color photography</li>
    <li>$18.00 per calendar</li>
    <li>Calendar can be ordered secure online through the link below.</li>
    </ul>
    <br>
    Fire Photography By:
    <br>
    <a href="http://www.emergencyserviceimages.com">Rick Nohl - Emergency Service Images</a>
    <br>
    <a href="http://www.firstduephotos.com">Ted Pendergast - First Due Photos</a>
    <br>
    <a href="http://www.dmdimages.smugmug.com">Damian Drella - DMD Images</a>
    <br>
    <a href="http://www.towniesphotos.smugmug.com">Paul Basset - Townies Photos</a>
    <br>
    <br>
    <a href="http://www.lulu.com/content/3364510"&gt;
    <img src="http://www.lulu.com/services/buy_now_buttons/images/blue.gif&quot; border="0" alt="DETROIT FIREGROUND ACTION - 2009 CALANDER.">
    </a></center>

    <pre>
    UPDATES:

    ** COMING SOON **
    FDNY Apparatus Gallery, FIRST DUE! at a storefront fire in Union City, NJ and a New Hampshire Apparatus Gallery...stay tuned!

    ** MAY 23 2008: Three (3) new Galleries Added of Fireground Images from fires in Detroit and Hamtramck Michigan and Detroit Apparatus and Firehouses

    ** JAN 25 2008: Gallery Of Photos Added To Fireground Section covering a major 5-Alarm Fire in Lawrence, Massachusetts.

    Welcome to FIRST DUE! Fireground Photography!

    Basically, this site is designed from the ground up purely as a photography website. While my primary area of photographic interest is the Fire Service, I will also be posting a lot of my other photographic work here as well.

    I welcome your comments on individual photos as well as the website in general. There are places to post your comments here or, feel free to email me at firstduephotos-at-comcast-dot-net

    The host company (smugmug.com) allows for easy print ordering. If you see an image that you'd like to order a copy of, just click the appropriate icon above the image. For the most part, the horizontal images are optimized for 8x12 prints while the veritical shots are optimized for 8x10 prints. When ordering, please note the cropping box when you get to the cart screen. You can accept the image "as is" or do some limited cropping yourself. If you have any problems or questions, please contact me at firstduephotos-at-comcast-dot-net.

    If you are on the job and are requesting images from an incident you worked, definately email me before ordering.

    firstduephotos-at-comcast-dot-net.

    Thank you for visiting FIRST DUE!

    -Ted Pendergast
    FIRST DUE! Fireground Photography
    </pre>
    </html>[/html]

    This may not be exactly the formatting you want, but if we can start with something that is legal HTML, we can then tune it to add any additional formatting you want.

    John,

    I really do appreciate your patience with me.

    As I indicated, the very first problem I am having is that I cannot even get to an EDIT box so that I can work with the html coding (to cut or paste or even highlight). As stated earlier, NEITHER the edit box in the Bio section OR the Bio edit box using the control panel>homepage>Bio path you suggested appears for me. In fact, when I go the control panel>homepage route, all I get is "Fun Stuff You Can Add to Your Homepage" at the top and then listings of keywords etc. Am I in the wrong place??

    I think once I can get to the right place so that I can actually get my hands on the html code I can manipulate it to correct the errors I know are present.

    What I want to do is just keep the following and get rid of everything else...

    [html]
    <html>
    <pre>
    UPDATES:

    ** COMING SOON **
    FDNY Apparatus Gallery, FIRST DUE! at a storefront fire in Union City, NJ and a New Hampshire Apparatus Gallery...stay tuned!

    ** MAY 23 2008: Three (3) new Galleries Added of Fireground Images from fires in Detroit and Hamtramck Michigan and Detroit Apparatus and Firehouses

    ** JAN 25 2008: Gallery Of Photos Added To Fireground Section covering a major 5-Alarm Fire in Lawrence, Massachusetts.

    Welcome to FIRST DUE! Fireground Photography!

    Basically, this site is designed from the ground up purely as a photography website. While my primary area of photographic interest is the Fire Service, I will also be posting a lot of my other photographic work here as well.

    I welcome your comments on individual photos as well as the website in general. There are places to post your comments here or, feel free to email me at firstduephotos-at-comcast-dot-net

    The host company (smugmug.com) allows for easy print ordering. If you see an image that you'd like to order a copy of, just click the appropriate icon above the image. For the most part, the horizontal images are optimized for 8x12 prints while the veritical shots are optimized for 8x10 prints. When ordering, please note the cropping box when you get to the cart screen. You can accept the image "as is" or do some limited cropping yourself. If you have any problems or questions, please contact me at firstduephotos-at-comcast-dot-net.

    If you are on the job and are requesting images from an incident you worked, definately email me before ordering.

    firstduephotos-at-comcast-dot-net.

    Thank you for visiting FIRST DUE!

    -Ted Pendergast
    FIRST DUE! Fireground Photography
    </pre>
    </html>[/html]

    Again, my issue right now is gaining access to the html code so I can edit it. The two means already discussed are not getting me there.

    Thank you for your patience,

    -Ted
    (noob)
  • firstduephotosfirstduephotos Registered Users Posts: 5 Beginner grinner
    edited November 16, 2008
    My pledge to the American public....
    Oh and I promise NEVER to mess with html again until I educate myself alot more.... scouts honor!thumb.gif
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 16, 2008
    firstduephotos wrote:
    Again, my issue right now is gaining access to the html code so I can edit it. The two means already discussed are not getting me there.

    Thank you for your patience,

    -Ted
    (noob)

    There's only one other means that I know of. Go to control panel, Settings tab, find where it says "Bio" and click the link next to it that says "Change". If this won't work, then you need to contact Smugmug support directly and have them fix it.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
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  • firstduephotosfirstduephotos Registered Users Posts: 5 Beginner grinner
    edited November 16, 2008
    Saints be praised!
    jfriend wrote:
    There's only one other means that I know of. Go to control panel, Settings tab, find where it says "Bio" and click the link next to it that says "Change". If this won't work, then you need to contact Smugmug support directly and have them fix it.

    thumb.gif BINGO!clap.gif
    That did it John. May the photo gods smile upon you! I cannot tell you how much I appreciate your assistance in removing this thorn from my side.iloveyou.gif
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