Preferred size links not working in Firefox

Speedie

Hi,
The preferred size links have stopped working on my site when viewed in Firefox. They're fine in IE. Is this a Smugbug or something at my end?

Barb

Speedie wrote:

Hi,
The preferred size links have stopped working on my site when viewed in Firefox. They're fine in IE. Is this a Smugbug or something at my end?

Hi,

They're working fine for me in Firefox. Can you explain exactly what is not working for you? You might try clearing your cache and cookies to see if that will fix the problem.

http://www.smugmug.com/gallery/3232615

To clear your cache in Firefox on Windows, click on "Tools". Then select "Clear Private Data..." There will be a new window pop up. Make sure that the Cache check box is checked and click on the "Clear Private Data Now" button.

http://www.smugmug.com/gallery/3232610

To clear your SmugMug cookies in Firefox on Windows, click on Tools. Then select Options... There will be a new window pop up. Select the Privacy tab at the top and then click on Show Cookies... button. If you use the internet a lot, you'll see a lot of cookies. Scrolling through them may be inconvenient. Type smugmug (all in small letters) in the search field at the top. This will show you all the cookies from SmugMug. Then just select the cookies and click on the Remove Cookies button at the bottom.

Speedie

Tried this but still not working - when I click a preferred size link the page goes completely blank (white). The URL at the top is:

http://www.digitalnature.co.uk/homepage/photosizechange.mg?Size=Small

and the status in the bottom-left is "Done".