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upload problems

moguemogue Registered Users Posts: 247 Major grins
edited October 8, 2008 in SmugMug Support
All of a sudden my uploads are erratic—some galleries don't upload at all, some do. E.G. http://upload.smugmug.com/photos/add.mg?AlbumID=3027787&nocookies=true. Also tried Olde Faithful and MacDaddy (can't figure out how to use this last one). Thanks.

lucy

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 5, 2008
    Lucy, what happens with MacDaddy? ear.gif
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    moguemogue Registered Users Posts: 247 Major grins
    edited October 5, 2008
    Andy wrote:
    Lucy, what happens with MacDaddy? ear.gif
    I don't get it. The icon loads on my desktop and I went to "Help" but don't see how to upload. I get a window saying it was "downloaded from the Internet. Are you sure you want to open it?" Not quite sure if there'll be a problem if I do.
    These two galleries either don't work today on the regular Applet or work erratically:http://shilohbear.smugmug.com/gallery/3027787_dWSEk#164586661_5K3cr
    http://shilohbear.smugmug.com/photos/add.mg?AlbumID=3018654
    Thanks.

    lucy
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 5, 2008
    Lucy, MacDaddy installs like any other app on your mac, unpack it and drag it to your applications folder :D

    Then click it, launch it, sign in and drag photos to it.
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    moguemogue Registered Users Posts: 247 Major grins
    edited October 5, 2008
    Andy wrote:
    Lucy, MacDaddy installs like any other app on your mac, unpack it and drag it to your applications folder :D

    Then click it, launch it, sign in and drag photos to it.


    First I get an error message saying "stream has too few bytes." Then when I try to log in a get an "invalid login" message.
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    phototristanphototristan Registered Users Posts: 199 Major grins
    edited October 5, 2008
    mogue wrote:
    First I get an error message saying "stream has too few bytes." Then when I try to log in a get an "invalid login" message.

    Hi,

    I would suggest you try using your SmugMug nickname and password to login with (hint-use can use your nickname instead of your email address).

    Please let us know if you still have trouble getting logged in with MacDaddy of if you've forgotten your password, you can visit this URL to have a new one emailed out to you:

    https://www.smugmug.com/help/resetpass.mg
    Tristan
    Suport Hero
    Smugmug
    http://help.smugmug.com/
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    moguemogue Registered Users Posts: 247 Major grins
    edited October 6, 2008
    Hi,

    I would suggest you try using your SmugMug nickname and password to login with (hint-use can use your nickname instead of your email address).

    Please let us know if you still have trouble getting logged in with MacDaddy of if you've forgotten your password, you can visit this URL to have a new one emailed out to you:

    https://www.smugmug.com/help/resetpass.mg

    I did use my Smugmug nickname and D.Grin forum password and still get an "invalid" message when I try to login. Thanks.

    lucy
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    phototristanphototristan Registered Users Posts: 199 Major grins
    edited October 7, 2008
    mogue wrote:
    I did use my Smugmug nickname and D.Grin forum password and still get an "invalid" message when I try to login. Thanks.

    lucy

    Hi Lucy,

    You'll want to use your SmugMug password rather than your DGrin one.

    I hope this helps.
    Tristan
    Suport Hero
    Smugmug
    http://help.smugmug.com/
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    moguemogue Registered Users Posts: 247 Major grins
    edited October 7, 2008
    Hi Lucy,

    You'll want to use your SmugMug password rather than your DGrin one.

    I hope this helps.

    Thanks a lot.


    lucy
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    moguemogue Registered Users Posts: 247 Major grins
    edited October 7, 2008
    mogue wrote:
    Thanks a lot.


    lucy
    I just tried it and still get "invalid login" message MacDaddy.


    lucy
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    moguemogue Registered Users Posts: 247 Major grins
    edited October 8, 2008
    Hi Lucy,

    You'll want to use your SmugMug password rather than your DGrin one.

    I hope this helps.

    Most of the galleries seem to work now okay except this one: http://shilohbear.smugmug.com/photos/add.mg?AlbumID=3018654. Can't get it to upload. Thanks.

    lucy
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