englaze backup : I put the wrong post code

asamuel

hi

I hope someone can help me out. Just ordered a backup and accidently went through the billing and shipping address with the wrong post code (zipcode). Englaze has verified the transaction with this wrong iniformation which is wierd but can work out fine if I can just change the shipping postcode before it gets sent out.

can anyone it the team do this for me?

All the Best
Sam

docwalker

Sam, Please send me the order details at the help desk. I will forward your email to the Englaze folks and try to get it corrected for you before it ships.

I need as much detail as possible including your order number and the address with the corrected zip.

--Doc

asamuel

Dear Doc, Just to keep you in the loop. many thanks for passing on the issue to englaze who contacted me personally. Ive made the changes required. Sorry for the inconvenience.

All the Best
Sam