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photos damaged in shipping

hollywoodhollywood Registered Users Posts: 2 Beginner grinner
edited October 19, 2008 in SmugMug Pro Sales Support
I just had a customer call to ask what I could do about her photo as It was recieved crushed and damaged. Please adviise so I can get back with her asap.

Thanks, Hollywood

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    SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited October 19, 2008
    hollywood wrote:
    I just had a customer call to ask what I could do about her photo as It was recieved crushed and damaged. Please adviise so I can get back with her asap.

    Thanks, Hollywood

    Can you get her to mail the help desk please

    [email]http://www.smugmug.com/help/emailreal[/email]
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