Is something wrong with the Uploader?

HoldyourfireAlHoldyourfireAl Registered Users Posts: 112 Major grins
edited October 28, 2008 in SmugMug Support
When I go to add pictures, I'm getting a whole, new interface. What happenned to the Add a File/Add a Folder Uploader?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 28, 2008
    Are you all squared away now or do you still need help? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • HoldyourfireAlHoldyourfireAl Registered Users Posts: 112 Major grins
    edited October 28, 2008
    Andy wrote:
    Are you all squared away now or do you still need help? ear.gif

    I'm guessing you guys eliminated that uploader?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 28, 2008
    HoldyourfireAl wrote:
    I'm guessing you guys eliminated that uploader?
    We eliminated none :) Which one were you using? We are retiring the green smuggy java uploader, we really want our customers to use the Simple Uploader, it's the first one on the list: http://www.smugmug.com/help/upload-pictures
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • HoldyourfireAlHoldyourfireAl Registered Users Posts: 112 Major grins
    edited October 28, 2008
    Andy wrote:
    We eliminated none :) Which one were you using? We are retiring the green smuggy java uploader, we really want our customers to use the Simple Uploader, it's the first one on the list: http://www.smugmug.com/help/upload-pictures

    I was using the one I always used...the one that immediately popped up. You could see 3 pics uploading. As they finished, it said "Checking Photo." Last night, a whole different menu popped up. It was jarring. I finally decided to try the Simple Uploader. I just wish there had been some warning. I had other things to do last night & I had to waste time figuring out what to do.

    Anyway, I LOVE the site.

    :)
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 28, 2008
    HoldyourfireAl wrote:
    I just wish there had been some warning. I had other things to do last night & I had to waste time figuring out what to do.

    Anyway, I LOVE the site.

    :)
    I'm really sorry, it was an unintentional glitch :(
    Glad all is well now!
    Andy

    Portfolio • Workshops • Facebook • Twitter
Sign In or Register to comment.