three little items - slideshow

polymechman

Three items are keeping me from exuberant satisfaction with my recent smugmug subscription:

1) smugmug, and only smugmug, makes me click on links repeatedly, hit enter more than once when loading the page, and otherwise seems less responsive than other websites like google or yahoo - why?
2) my slideshow rarely loads on my first attempt. The splash always shows up, but often I will have to refresh for the slideshopw to being - what's up?
3) the slideshow, in IE6, my mom reports the frame doesnt load aligned with the images. I even have a line of code supposed to fix this. The other two are more important to me, but does anyone know what's wrong here?

Thanks for your help.

Brad

rainforest1155

polymechman wrote:

Three items are keeping me from exuberant satisfaction with my recent smugmug subscription:

1) smugmug, and only smugmug, makes me click on links repeatedly, hit enter more than once when loading the page, and otherwise seems less responsive than other websites like google or yahoo - why?
2) my slideshow rarely loads on my first attempt. The splash always shows up, but often I will have to refresh for the slideshopw to being - what's up?
3) the slideshow, in IE6, my mom reports the frame doesnt load aligned with the images. I even have a line of code supposed to fix this. The other two are more important to me, but does anyone know what's wrong here?

1. I don't see any problems with SmugMug and I browse hundreds of galleries per day.
In what browser and operating system do you see this issue?
Do you see this on your domain (www.bradleywalter.com) or your SmugMug address (bradleywalter.smugmug.com)?
Could you run a traceroute to your domain and your SmugMug nickname?
Try these instructions to run a traceroute on a PC:
http://www.smugmug.com/gallery/2959046
That will help us see if and where any problems may be.

2. We would need a link to a gallery on where you've seen this (even if it happens on multiple galleries).
Again, does it only occur on your domain or with the SmugMug address as well?
What Flash version do you have? Go here to find out:
http://www.adobe.com/shockwave/welcome/
(hold your mouse cursor over 'about' from the flash player (not shockwave) logo in the center of the screen to see your version)

3. Please post on the homepage slideshow thread about that. That's where we handle slideshow customization questions.

Sebastian