Smugmug Watermark won't stick

FlashFlash Registered Users Posts: 135 Major grins
edited October 16, 2009 in SmugMug Support
I've been trying with no luck to get the smugmug watermark to apply to one particular gallery and for some reason it won't stick no matter how long I wait afterward s
Thanks

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 1, 2008
    Flash wrote:
    I've been trying with no luck to get the smugmug watermark to apply to one particular gallery and for some reason it won't stick no matter how long I wait afterward s
    Thanks
    Hello, please give us a link to the gallery so we can help? Thank you.
  • FlashFlash Registered Users Posts: 135 Major grins
    edited November 1, 2008
    Andy wrote:
    Hello, please give us a link to the gallery so we can help? Thank you.

    The 4th and 7th did but not 1,2,3 and 5 and 6 I'll assume won't because it's a GIF

    Thanks
    Unlisted Gallery
    http://precision-photo.smugmug.com/gallery/196397_xgoDP#181266410_FZqpA
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 1, 2008
    Flash wrote:
    The 4th and 7th did but not 1,2,3 and 5 and 6 I'll assume won't because it's a GIF

    Thanks
    Unlisted Gallery
    http://precision-photo.smugmug.com/gallery/196397_xgoDP#181266410_FZqpA

    The won't watermark, they are too small.
    Photos need to be >800 px on the longside
    http://precision-photo.smugmug.com/photos/newexif.mg?ImageID=8042580&ImageKey=pfAHW

    http://www.smugmug.com/help/custom-watermark-protection
  • FlashFlash Registered Users Posts: 135 Major grins
    edited November 1, 2008
    Thanks Andy
  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited November 2, 2008
    I'm also having trouble with a watermark sticking to one particular gallery - the gallery is http://www.photos.blackshadow.com.au/gallery/6381496_DKTYt/1/403492746_fynmJ

    I had another watermark which these photos were marked with but I made a less intrusive one and have put it on every other gallery I have, for some reason though it won't stick with this one.

    I've tried removing watermarks (which is the current state) adding both the new watermark and the smugmug watermark through the customise gallery and the tools section but for some reason they just won't stick.

    All images are over the 800px on the long side so that shouldn't be the issue.

    I've spent close to an hour trying to get it to work so any help would be appreciated.
  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited November 2, 2008
    I'm also having trouble with a watermark sticking to one particular gallery - the gallery is http://www.photos.blackshadow.com.au/gallery/6381496_DKTYt/1/403492746_fynmJ

    I had another watermark which these photos were marked with but I made a less intrusive one and have put it on every other gallery I have, for some reason though it won't stick with this one.

    I've tried removing watermarks (which is the current state) adding both the new watermark and the smugmug watermark through the customise gallery and the tools section but for some reason they just won't stick.

    All images are over the 800px on the long side so that shouldn't be the issue.

    I've spent close to an hour trying to get it to work so any help would be appreciated.

    It finally looks like it has stuck after going through the process both using tools and customise gallery again.
  • gluwatergluwater Registered Users Posts: 3,599 Major grins
    edited November 2, 2008
    It finally looks like it has stuck after going through the process both using tools and customise gallery again.
    Hi blackshadow,

    I actually went into your gallery created a new watermark, applied it, then applied your watermark. I deleted the temporary watermark I created. It looks like that gallery got stuck somehow and didn't want to let your watermark work. It's fixed now and your watermark is applied. Sorry for the inconvenience.
    Nick
    SmugMug Technical Account Manager
    Travel = good. Woo, shooting!
    nickwphoto
  • FlashFlash Registered Users Posts: 135 Major grins
    edited November 2, 2008
    Hey blackshadow
    Nice gallery and lighting, you do pro work for sure:photo
    Great job thumb.gif
    Good looking watermark too
  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited November 2, 2008
    Thanks very much gluwater and thanks for the comment Flash.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 2, 2008
    Flash wrote:
    Hey blackshadow
    Nice gallery and lighting, you do pro work for sure:photo
    Great job thumb.gif
    Good looking watermark too
    15524779-Ti.gif
  • FlashFlash Registered Users Posts: 135 Major grins
    edited November 2, 2008
    Thanks very much gluwater and thanks for the comment Flash.
    Just hit me DragonForce the group you photographed is one of the top ten rock bands in the world, guitar work compared to BucketHead
    :jawdrop
  • blackshadowblackshadow Registered Users Posts: 79 Big grins
    edited December 4, 2008
    Thanks very much Andy and Flash - I only just saw those comments.
  • RobPetrulloRobPetrullo Registered Users Posts: 9 Beginner grinner
    edited December 6, 2008
    I am having the same problem with my Main Gallery

    http://www.smugmug.com/gallery/5378689_zErfW#329444156_5JbHP
  • knykny Registered Users Posts: 33 Big grins
    edited October 16, 2009
    I am having the same problem with my Main Gallery

    http://www.smugmug.com/gallery/5378689_zErfW#329444156_5JbHP

    I am having the same issue with my galleries. Whether I use the smugmug interface to select images I want to apply watermarks to, or whether I use the applyWatermark API call I cannot get watermarks to apply to all specified images. The 800px restriction is not the issue.

    My galleries are very large: >20K images.

    Someone for SmugMig, please assist.
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