Using Firefox- checkout not working?

Marlowe

Hi there,
It's recently come to my attention from a Firefox user that he couldn't figure out how to buy a photo from my galleries. He is very experienced it seems, so I have to assume the "BUY" button over the photos may not be appearing or something won't work during checkout. Can someone who has Firefox please have a look using one of my latest galleries shown below, or any gallery or see if there is anything missing using this browser ?
Any input will be greatly appreciated,
Jon

ttp://www.cxphotos.smugmug.com/gallery/6318117_fWFr8

Andy

Marlowe wrote:

Hi there,
It's recently come to my attention from a Firefox user that he couldn't figure out how to buy a photo from my galleries. He is very experienced it seems, so I have to assume the "BUY" button over the photos may not be appearing or something won't work during checkout. Can someone who has Firefox please have a look using one of my latest galleries shown below, or any gallery or see if there is anything missing using this browser ?
Any input will be greatly appreciated,
Jon

ttp://www.cxphotos.smugmug.com/gallery/6318117_fWFr8

Works fine, typically when this happens they have a VERY small window open and they need to scroll to use the cart buttons.

denisegoldberg

Marlowe wrote:

It's recently come to my attention from a Firefox user that he couldn't figure out how to buy a photo from my galleries. He is very experienced it seems, so I have to assume the "BUY" button over the photos may not be appearing or something won't work during checkout. Can someone who has Firefox please have a look using one of my latest galleries shown below, or any gallery or see if there is anything missing using this browser ?

Works fine for me in Firefox 3.0.3 on IE7. The buy button is there, I can add to cart, I can make selections within the card. The buy button is a dropdown now though - does he understand that?

Are you running on a platform where you can't run Firefox?

--- Denise

Marlowe

Thanks for checking guys. No I haven't taken the time to download firefox, my old computer seems to struggle and shut itself down just using photo applications. Frankly afraid to try something new on this heap. Could it be the new cart buttons added recently may have fixed what this customer experienced?

Jon