Fonts a mess

CardenCarden Registered Users Posts: 120 Major grins
edited November 28, 2008 in SmugMug Support
Any idea why this looks so bad?

http://carden.smugmug.com/gallery/6470081_CUbi2/22/413355701_JHdSg#413355701_JHdSg-A-LB

I have checked it in Photshop and Lightroom. Looks sharp and crisp but when I upload it I get this. Flattened it and it still comes out this way. What am I missing?

Thanks,

Carden

Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 11, 2008
    It looks to me like the JPEG compression level is too high (too much compression). All the funnies around the lettering, even in the original sized image: http://carden.smugmug.com/photos/413355701_JHdSg-O.JPG are compression artifacts. These are in the original you uploaded to Smugmug, not something Smugmug did to the image.

    I would suggest making sure you have at least level 8-10 for compression level on Photoshop's 1-12 scale or at least 80% in Lightroom's 1-100% scale whenever you save it to a JPEG.
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  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 11, 2008
    Tried it twice at different compressions
    Thanks, that's what I was thinking so the original I sent out at 12 and then replaced it with another at 8 with the same results.
    Good suggestions...Hmmm

    I'm going to replace it again with a 12 and see what happens.
  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 11, 2008
    http://carden.smugmug.com/gallery/6470081_CUbi2/22/413355701_JHdSg#413355701_JHdSg-A-LB

    Same results. very odd.

    I view it in every viewer I have including directly through my browser and it seems fine. Very strange artifacting.
  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 11, 2008
    Carden wrote:
    http://carden.smugmug.com/gallery/6470081_CUbi2/22/413355701_JHdSg#413355701_JHdSg-A-LB

    Same results. very odd.

    I view it in every viewer I have including directly through my browser and it seems fine. Very strange artifacting.

    I uploaded the image to my Mpix Account and it (the text) viewed no problem.

    SmugMug broke? Maybe compression on their end.
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 11, 2008
    Carden wrote:
    I uploaded the image to my Mpix Account and it (the text) viewed no problem.

    SmugMug broke? Maybe compression on their end.


    Smugmug doesn't touch the original unless it's not sRGB. Any chance the image you are uploading is not sRGB?
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  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 11, 2008
    According to Adobe
    RGB: sRGB IEC61966-2.1
    CMYK: U.S. Web Coated (SWOP) v2
    Grey: Dot Gain 20%
    Spot: Dot Gain20%

    RGM/CMYK/Gray all show "preserve embeded profiles"
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 11, 2008
    Carden wrote:
    RGB: sRGB IEC61966-2.1
    CMYK: U.S. Web Coated (SWOP) v2
    Grey: Dot Gain 20%
    Spot: Dot Gain20%

    RGM/CMYK/Gray all show "preserve embeded profiles"

    This isn't the information we need. Go to Edit/Convert to Profile and, without hitting OK to change anything, tell me what it says under Source Space.

    415259231_PkYzF-O.jpg
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  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 12, 2008
    Results
    Source space - sRGB IEC61966-2.1


    This is in Photoshop CS2 BTW.

    It does not say what your snapshot says. "Adobe RGB"

    Thanks
    jfriend wrote:
    This isn't the information we need. Go to Edit/Convert to Profile and, without hitting OK to change anything, tell me what it says under Source Space.

    415259231_PkYzF-O.jpg
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2008
    How did you upload this file?

    Here's your original, uploaded by me with our Simple Uploader:

    http://carden.smugmug.com/gallery/6470081_CUbi2#415547488_ZTp7x

    No issues.

    Here's your uploaded version:

    http://carden.smugmug.com/gallery/6470081_CUbi2#413355701_JHdSg
    Andy

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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2008
    I found the issue, at least AN issue - the replace function on our side is guilty ... stay tuned we'll fix that.
    Andy

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  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 12, 2008
    I also used the simple uploader. I'm at a loss...
    Should I try it again?

    Oops, just saw your other post... Sorry... I'll stay tuned.

    Thanks Andy,

    Carden
    Andy wrote:
    How did you upload this file?

    Here's your original, uploaded by me with our Simple Uploader:

    http://carden.smugmug.com/gallery/6470081_CUbi2#415547488_ZTp7x

    No issues.

    Here's your uploaded version:

    http://carden.smugmug.com/gallery/6470081_CUbi2#413355701_JHdSg
  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 13, 2008
    Andy wrote:
    I found the issue, at least AN issue - the replace function on our side is guilty ... stay tuned we'll fix that.

    Andy,

    Has the replace issue been fixed?

    Thanks,

    Carden
  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 27, 2008
    Replace feature error/fonts
    Andy,

    Happy Thanksgiving to all!

    You mentioned to "stay tuned" about an error in the 'replace' feature you found. I've not heard back. I tried this again and got the same result with the distorted fonts.

    http://www.cardensmith.com/gallery/6470081_CUbi2#425759775_oypt5

    I also tried deleting and uploading the image again with no success. Still strange fonts. I can email you the original if you need to see what it is supposed to look like.

    Thanks
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 27, 2008
    It's not been fixed yet, I'm sorry. Do a watermark/unwatermark or a rotate left/right after you've replaced and all will be well.

    We will fix the bug, sorry.
    Andy

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  • CardenCarden Registered Users Posts: 120 Major grins
    edited November 28, 2008
    Andy wrote:
    It's not been fixed yet, I'm sorry. Do a watermark/unwatermark or a rotate left/right after you've replaced and all will be well.

    We will fix the bug, sorry.
    I know you guys are busy maintaining lots of things.

    As I said, I even deleted and uploaded the same image and still see this moire effect around the fonts. The original is crystal clear and sharp.

    Are you interested in my emailing you the original so you can see what i'm talking about?

    Thanks again.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 28, 2008
    Carden wrote:
    I know you guys are busy maintaining lots of things.

    As I said, I even deleted and uploaded the same image and still see this moire effect around the fonts. The original is crystal clear and sharp.

    Are you interested in my emailing you the original so you can see what i'm talking about?

    Thanks again.
    No, I'm sorry for the incorrect info - we'll get this fixed.
    Andy

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