Misbehaving smugmug style, Firefox, smug url only, custom domain looks good

denisegoldbergdenisegoldberg Administrators Posts: 14,409 moderator
edited November 13, 2008 in SmugMug Support
Please help me solve my mystery. I can't imagine what is causing this behavior. It's possible this should be in the customization forum, but given the fact that it is behaving properly using my custom domain but not my "regular" smugurl, I thought I'd start here. Feel free to move this post as needed.

The problem happens on Firefox only. I'm using Firefox Version 3.0.3 on Vista.
IE7 is fine. Google Chrome is fine (and yes, I do know that Chrome is not a supported browser).

The problem occurs only when I am not logged in. It started happening tonight after I made a simple change to my customization. Yes, I know, everyone says that. After I saw the behavior, I went back to the CSS I was using before tonight's change. The behavior is still wrong.

As I stretch or shrink the browser window - at some sizes the display is fine. At others, the photo drops below the thumbs.

The problem only happens using my smug url http://denise.smugmug.com.
Custom domain http://www.denisegoldberg.com is fine.
If I check the same gallery using www.smugmug.com it looks fine.

I assumed the problem was in my customization until I realized it only happens with my smug url and not my custom domain.

The problem? My galleries are locked into smugmug style. On Firefox, with certain sized windows, the large image shows below the thumbs in smugmug style instead of showing (properly) on the right side of the screen.

Here are a few screen shots to show the issue.


http://denise.smugmug.com/gallery/6109581_RvkAz#415302188_j8HWM - looks bad, broken.

415926123_c5a6V-L.jpg


http://www.denisegoldberg.com/gallery/6109581_RvkAz#415302188_j8HWM - shows as desired.

415926067_x5jkP-L.jpg


http://www.smugmug.com/gallery/6109581_RvkAz#415302188_j8HWM - shows as desired.

415926103_9SBYH-L.jpg


Ideas please? How can I fix this?

--- Denise

Comments

  • denisegoldbergdenisegoldberg Administrators Posts: 14,409 moderator
    edited November 12, 2008
    Whatever is going on... it started happening both with my smug url and my custom domain. Still only on Firefox, and still only when not logged in. I cleared the browser cache, and the problem went back to happening only with denise.smugmug.com and not with my custom domain.

    Help!

    --- Denise
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 12, 2008
    Do you have zoom text activated?
  • denisegoldbergdenisegoldberg Administrators Posts: 14,409 moderator
    edited November 12, 2008
    Andy wrote:
    Do you have zoom text activated?
    Zoom text? Not knowingly.

    But I just went wandering through the View menu in Firefox... clicking Zoom Reset did nothing. So I tried Zoom Out, and it's fixed now. I must have inadvertantly hit the key combination to Zoom In.
    It's helpful to know where to look! I still find it a bit confusing that the behavior was different when I was logged in. Seems like a setting like Zoom would be active for the browser window and not for the specific url and logged in state.

    Thanks! That was a good rescue.

    --- Denise
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 13, 2008
    I have found that for most of these, hitting Ctrl-0 on the PC or Cmd-0 on the Mac will quickly reset things. I was beating my head against the desk for several days trying to figure out why it was happening. I would love to know why so many started having it happen in the last week. It was like Firefox released an update that changed the default for some.
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  • denisegoldbergdenisegoldberg Administrators Posts: 14,409 moderator
    edited November 13, 2008
    docwalker wrote:
    I have found that for most of these, hitting Ctrl-0 on the PC or Cmd-0 on the Mac will quickly reset things. I was beating my head against the desk for several days trying to figure out why it was happening. I would love to know why so many started having it happen in the last week. It was like Firefox released an update that changed the default for some.
    Thanks Doc. I'll add that to my bag of tricks.

    --- Denise
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited November 13, 2008
    docwalker wrote:
    I have found that for most of these, hitting Ctrl-0 on the PC or Cmd-0 on the Mac will quickly reset things. I was beating my head against the desk for several days trying to figure out why it was happening. I would love to know why so many started having it happen in the last week. It was like Firefox released an update that changed the default for some.

    Maybe the Firefox update changed how zoom works so more people with a zoom setting are now affected by it or affected differently. Every browser has a different interpretation of what zoom should do to the layout of the page so it is possible that Firefox is moving in the direction of a better implementation.
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  • mleemlee Registered Users Posts: 104 Major grins
    edited November 13, 2008
    jfriend wrote:
    Maybe the Firefox update changed how zoom works so more people with a zoom setting are now affected by it or affected differently. Every browser has a different interpretation of what zoom should do to the layout of the page so it is possible that Firefox is moving in the direction of a better implementation.

    I'm seeing the same thing, and only after I updated to the latest FF 3.0.4 this morning.

    It does not do it on any of the older version of FF (on different machines, obviously) that I've noticed.
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