Domain "forwarding" question

livinthalifelivinthalife Registered Users Posts: 16 Big grins
edited November 28, 2008 in SmugMug Support
I followed the step by step guide to "forward" my my domain name to here. The problem is odd, Sometimes when you type the address in, it will work, other times it will now. It's completely unpredictable, intermittent. Here is the setup on godaddy.com HERE. I did contact godaddy, but they told me to come here to smugmug to figure it out. So can you please assist in this matter? Thanks a million!!!

atgphotos.com

Comments

  • scwalterscwalter Registered Users Posts: 417 Major grins
    edited November 27, 2008
    I followed the step by step guide to "forward" my my domain name to here. The problem is odd, Sometimes when you type the address in, it will work, other times it will now. It's completely unpredictable, intermittent. Here is the setup on godaddy.com HERE. I did contact godaddy, but they told me to come here to smugmug to figure it out. So can you please assist in this matter? Thanks a million!!!

    atgphotos.com

    Are you trying it without the www when it fails? It looks like you have two A records and I think it should only be one. keep the smugmug one and delete the other.

    -Scott
    Scott Walter Photography
    scwalter.smugmug.com
  • livinthalifelivinthalife Registered Users Posts: 16 Big grins
    edited November 27, 2008
    Scott, thanks for the tip. I did what you said, and I guess we will see. Right now it shows pending removal. As for now it's fine, I will check through out the next few days to see if that eliminates the problem. Appreciate the help
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 27, 2008
    Very important Nitpick!
    We don't support 'forwarding' we support CNAME Aliasing :D And an A-Record if you wish.

    It's just that forwarding is a whole different animal deal.gif

    it can take 24-48 hours for the changes you made at your registrar to populate.
  • livinthalifelivinthalife Registered Users Posts: 16 Big grins
    edited November 27, 2008
    Andy, that's why I said "forwarding" ;) I could remember the actual term. I knew I had followed the directions on the site though.

    So I is what I have now correct? By removing the other IP? Seems to work for me thus far :)
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited November 27, 2008
    Your domain looks to be set up correctly now. If you still have trouble, please let me know. I will be happy to help.
    SmugMug Support Hero
    http://help.smugmug.com
  • livinthalifelivinthalife Registered Users Posts: 16 Big grins
    edited November 28, 2008
    I've been checking it, all seems great. Thanks EVERYONE!wings.gif
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