Customer can't order cards
GemGem
Registered Users Posts: 355 Major grins
Hi!
One of my customer would like to order Christmas cards from her gallery; but doesn't get the link to order. When I check, I get the link and can create a card fine. Is this feature only for powerusers?
She is also having the following issue.
"I think maybe the problem is that I used the link you sent me and must not be able to do a card from there, so I signed up on the website (I thought I did that in the first place, but then it would not let me log in so I had to sign up again) and then realized none of the pics are in that gallery now under the new log in – unless there is a way to move all the pics over to my account (or do I just have to upload them all again?) Anyway I am not sure what I am doing wrong so I just went through and bought the pics and sizes I wanted from there and then uploaded pics to shutterfly for the card. "
Thank you!
GG
One of my customer would like to order Christmas cards from her gallery; but doesn't get the link to order. When I check, I get the link and can create a card fine. Is this feature only for powerusers?
She is also having the following issue.
"I think maybe the problem is that I used the link you sent me and must not be able to do a card from there, so I signed up on the website (I thought I did that in the first place, but then it would not let me log in so I had to sign up again) and then realized none of the pics are in that gallery now under the new log in – unless there is a way to move all the pics over to my account (or do I just have to upload them all again?) Anyway I am not sure what I am doing wrong so I just went through and bought the pics and sizes I wanted from there and then uploaded pics to shutterfly for the card. "
Thank you!
GG
0
Comments
The card-making feature is only available to the account holder at this time. We plan to make it available to your customers as well in the future, but for now your customers cannot create cards from your account, that is why there is no pro pricing page for them.
I have seen many of our photographers create and order cards for their customers. This is how I did it with a little customization:
5x7 Cards:
http://www.moonriverphotography.com/gallery/6567253_zWv4x
4x8 Cards:
http://www.moonriverphotography.com/gallery/3848373
You can show your client the designs on:
http://cards.smugmug.com/gallery/3824198 or, you can make your own gallery of samples like I did.
How to? Have a look here: http://www.dgrin.com/showthread.php?t=76819
and post any questions there in that thread.
If you'd like help in registering and posting on Dgrin, that's right here:
http://dgrin.smugmug.com/gallery/2588068/1/136393291
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Atlanta, GA USA
my smugmug
Atlanta Modern Wedding Photographer
SheriJohnsonPhotography.com
Hi Sheri,
Can you check that your flash is up to date? Click on this link.
Shay.
I was able to see Andy's sample of the cards available.. I actually used http://cards.smugmug.com/gallery/3824198 to show my customers. Two, so far are ordering cards..
Sweet hook ups!
Thanks Andy!
GG