cannot create gallery with newly saved quick settings

jchinjchin Registered Users Posts: 713 Major grins
edited December 2, 2008 in SmugMug Support
I just created a new "quick setting" from an existing gallery.
I goto create a new gallery and select that new setting, click CREATE, it starts to load and then the same page appears. The new gallery is never created.

However, if I leave it at "default" or select an older presaved setting, it creates the gallery and goes to the upload page.

At first, I thought it was because I had an apostrophe in the newly saved settings name. Created new quick setting with a dash instead, same thing. Created a setting without anything except alpha and spaces, same thing.

HELP!


NOTE: I can create the gallery with "Default" settings and then go change the settings to that newly created setting without issue, but that can be a royal pain when I have to create several new galleries. Also, I've let 10-15 minutes go by since I created the new "quick setting" before creating the gallery, just in case the problem is with backend database synchorization.

:dunno
Johnny J. Chin ~ J. Chin Photography
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Comments

  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited December 2, 2008
    I'm just curious. What is the name of your quick setting? There have been some bugs in the past about certain characters in the names of a quick setting causing problems.
    --John
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  • jchinjchin Registered Users Posts: 713 Major grins
    edited December 2, 2008
    jfriend wrote:
    I'm just curious. What is the name of your quick setting? There have been some bugs in the past about certain characters in the names of a quick setting causing problems.

    I tried the following:

    Private by Jacob's class
    Private for Jacob class
    Private - Jacob class

    and a few other names, all failed.
    Johnny J. Chin ~ J. Chin Photography
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  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited December 2, 2008
    jchin wrote:
    I tried the following:

    Private by Jacob's class
    Private for Jacob class
    Private - Jacob class

    and a few other names, all failed.

    I think apostrophes were one of the characters that caused a problem. If I were you looking for a work around, I'd try a simple one word name with no spaces and no punctuation characters.
    --John
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  • jchinjchin Registered Users Posts: 713 Major grins
    edited December 2, 2008
    However it works for "quick settings" that I've created like last year and those work.

    Some of them are:
    PRIVATE
    PRIVATE w/password
    PUBLIC w/originals

    Those work fine. So "space" is not a problem.
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    Johnny J. Chin ~ J. Chin Photography
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