Is there a maximum file size for cards?

SkipperrikSkipperrik Registered Users Posts: 23 Big grins
edited December 5, 2008 in SmugMug Support
I've been trying to create 5 x 7 cards for a couple of clients and get broken link symbols where the images should be displayed in the left column and across the bottom. Some of the smaller file sizes in other galleries are displayed properly. Is there a maximum file size that can be used?

http://rgsharpe.smugmug.com/gallery/6720320_ngbkZ#429108277_XWMGN

Thanks.

Comments

  • SkipperrikSkipperrik Registered Users Posts: 23 Big grins
    edited December 4, 2008
    I found the solution. Apparently if you close the Flash application prior to completing a build, something goes haywire with the cookies it sets. Deleting the cookies cured the problem.
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 5, 2008
    Hi,

    I'm glad you worked it out.
    Could you give us step-by-step instructions on what you did causing the thumbnails to be messed up? What browser were you using?

    I just gave it a try in Safari and while the card was building, I closed the browser tab. Then I started the card creator again and it worked just fine.

    Thanks,
    Sebastian
    Sebastian
    SmugMug Support Hero
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