Please verify your login: again and again?

Ardynas

I keep having to verify my login over and over. It generally happens when I click on my Site-Wide Customization OR when I go to update it.

If it happens when I am trying to update, I loose the code after relogging in. I've logged in about six times today.
Can't I just always stay logged in (cookie)? :huh

Thanks,
Rod

kygarden

Ever since I customized my site awhile back, I've noticed that I have to log in every single time I open a new browser session and come back to my site. Google chrome...if I open chrome and go to my site, it looks like i'm not logged in....but if I click on a link in my site (any link just so I navigate around) it'll now look like I'm logged in. Kinda annoying. Same with IE and Firefox. I have Chrome & IE set to save my cookies for my site too. So it's not an issue where I'm dumping the cookies and have to sign in new each time. It knows I'm logged in once I click on at least one link to jump around in my site. Maybe this is the same issue you have.

hyachts

With regards to customization - they did add a session authentication requirement to the customization page a little while back. Basically, even if you're logged in you have to verify your login for each browser session if you want to customize. This is by design.

kygarden

My example is not going to the customization page. I can go to my galleries, my home page...anything...it looks like I'm logged out until I click a link. Not the end of the world but it's mildly annoying.

Allen

kygarden wrote:

My example is not going to the customization page. I can go to my galleries, my home page...anything...it looks like I'm logged out until I click a link. Not the end of the world but it's mildly annoying.

If you log in using your nickname which is recommended clicking your galleries
link switched you back to your domain. Changing your nav to relative will
prevent this.

<li><a href="http://www.openbloom.com/galleries">Galleries</a></li>

like this.

<li><a href="/galleries">Galleries</a></li>

Ardynas

My login is asking me for my email and password each time. Even if I keep the same window open just for Customization updates, it still makes me log in.

I am now anticipating this and clicking update first before adding code, logging in, and then pasting code so I don't lose my work...

Am I the only one that thinks this is inefficient? This has to plague every new user.

Can I configure my settings differently?

Thanks,
Rod

denisegoldberg

Ardynas wrote:

My login is asking me for my email and password each time. Even if I keep the same window open just for Customization updates, it still makes me log in.

Are you logging in using your nickname yoursite.smugmug.com?

I can't tell if you have a custom domain. If you do, see Allen's note above. In either case, please add your site name to your signature. It is very difficult to help you without being able to see your site. Click You! above and to the right, then Edit Signature.

--- Denise

Ardynas

denisegoldberg wrote:

Are you logging in using your nickname yoursite.smugmug.com?

I can't tell if you have a custom domain. If you do, see Allen's note above. In either case, please add your site name to your signature. It is very difficult to help you without being able to see your site. Click You! above and to the right, then Edit Signature.

--- Denise

Hi Denise,

Yes, I'm logging into my nickname account as my domain name has not resolved yet. http://www.rodostoski.smugmug.com/

Thanks,
Rod

Allen

Ardynas wrote:

Hi Denise,

Yes, I'm logging into my nickname account as my domain name has not resolved yet. http://www.rodostoski.smugmug.com/

Thanks,
Rod

Remove the www.

http://rodostoski.smugmug.com/

What link are you logging in with? The www. one? Is so fix your bookmark/favorite without the www. and see if this helps.

Ardynas

EDIT:

Looks like logging in with out the WWW did the trick. Many thanks Allen.
Also, thanks Denise and KY.

---

Hi Allen,

I removed the WWW and will see how that does.

Thank you,
Rod

kygarden

Ahhhh.....I didn't catch on until now. I've got a bookmark for my custom domain name and I've been going to that on my first visit to the site and then having to log in (openbloom.com) I see now that if I change my bookmark to be openbloom.smugmug.com I will now be logged in every time on the first visit, providing of course I don't delete my cookies.

Ardynas

More...
Just saw KY's post about hitting his custom domain first after submitting this. Might have something to do with conflicting cookies between the nickname and custom domain...

---

I still seem to have the same issue even though I've removed the WWW in my URL (when logging in). http://rodostoski.smugmug.com/

I've relogged in about 10 times this morning. I'm using the same browser session/Tab to edit my CSS. I search these forums for solutions and edit my code, scroll down and click on the submit button... about 50% of the time it makes me relog in. I'm not leaving my computer and coming back later and trying to update the page. Normal editing and updating. Tried rebooting my computer with no improvements. Using IE7. Maybe I'll try Firefox.

The only thought I haven't investigated is I now have a custom domain. I am still logging in with my nickname.smugmug.com though.

It's the same this morning as when I originally posted this thread.

OK, well thanks for listening... off I go to login somemore...

PBolchover

They've recently added the requirement that you need to log in every time that you visit the customisation page.

Otherwise the site is vulnerable to a javascript virus: once the site owner gets the virus, the virus uploads itself to the javascript customisation page (using the logged-in cookies of the site owner). Once in the javascript section, the virus could then infect anyone who visits your site. And, if they have their own smugmug account, then the virus could spread to their account (using their logged-in cookied).

I agree that it's irritating having to enter your password every time that you wish to change your CSS. However, it's a small price to pay, to avoid such as evil virus.

Ardynas

I logged in with Firefox and just left that one browser window for updating my Customization, nothing else. I'm searching DGrin and previewing my pages in IE7. Since I started doing that, I haven't had to log back-in once.

I can live with this work around. Thanks for pointing out the security measures.

Allen

I have NEVER NEVER have to log in twice as long as I don't close the browser window. I open and close many tabs and still don't have to re-log in. I open the customize page in a tab and close and reopen in tab and still do not have to log in.

I do log off every time I close the browser and log in after startup and/or opening browser.

Ardynas

Allen wrote:

I have NEVER NEVER have to log in twice as long as I don't close the browser window. I open and close many tabs and still don't have to re-log in. I open the customize page in a tab and close and reopen in tab and still do not have to log in.

I do log off every time I close the browser and log in after startup and/or opening browser.

Thanks Allen,
That's what I figured, and why I posted.

If everyone was having this same issue, this forum would really light-up!