Can *I* download the original?

emiliewasmyeve

This sounds crazy, but...

A client of mine ordered a 5x7 from her gallery and swears that there is a huge shadow printed over the face of her daughter. The shadow is virtually unnoticeable on the digital image.

I was going to just have the print redone at a local lab and send it to her. However, my external HD has corrupted and, while I'm trying to get it fixed, I can't currently access that original file.

Is there a way for me to get the digital file off of the gallery, like on flickr?

This gallery: http://danielleaquilinephoto.smugmug.com/gallery/6421686_3sYGK#406755927_gbEbE

Image 37

Thanks!

davidweaver

Go make originals available as the largest size in that gallery.

The link you provided is password protected so I cant say much else.

Cheers,
David

emiliewasmyeve

Then I just right click and save? Will it be the same resolution?

Sorry.. I assumed SmugMug folks had access to pw protected galleries.

davidweaver wrote:

Go make originals available as the largest size in that gallery.

The link you provided is password protected so I cant say much else.

Cheers,
David

Dano

Just click the Owner Save folder. It will let you download the original unwatermarked image to your hard drive.

emiliewasmyeve

Really?!? This is HUGE news for me. So, really, all of our photos in our SmugMug galleries are archived/safe files?

Dano wrote:

Just click the Owner Save folder. It will let you download the original unwatermarked image to your hard drive.

hyachts

emiliewasmyeve wrote:

Really?!? This is HUGE news for me. So, really, all of our photos in our SmugMug galleries are archived/safe files?

As long as you keep ponying up the subscription fee...

Andy

emiliewasmyeve wrote:

Really?!? This is HUGE news for me.

You must not suscribe to our release notes in your favorite feed reader

July 9th

http://blogs.smugmug.com/release-notes/2008/07/09/bug-fixes-and-a-better-cart-july-9th-2008/